We compared Nagios Core and New Relic across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Nagios Core is an adaptable solution praised for its integration, customizability, and ability to effectively monitor server availability and network connectivity. New Relic offers reliable monitoring capabilities and advanced traceability features.
Room for Improvement: Nagios Core users have requested better documentation, improved scalability, and a more user-friendly configuration process. New Relic could improve by simplifying server removal and offering more detailed troubleshooting information. Reviewers also said the user experience could be smoother and that the documentation should be more detailed.
Service and Support: Nagios Core lacks direct customer service, but users can generally find help from a supportive open-source community and large knowledge base. Some New Relic customers commended the prompt and knowledgeable support, while others expressed dissatisfaction with slow response times and delayed resolutions.
Ease of Deployment: Nagios Core's setup is generally seen as well-documented and straightforward. New Relic's setup is perceived as relatively easy, and professional services are available if needed.
Pricing: Nagios Core is free, but users may incur costs for installation and configuration. New Relic's pricing is considered a pain point for many customers, but others said it is reasonable for the features provided. There are additional costs for extra features and historical information.
ROI: Nagios Core users say they have saved money by replacing paid monitoring tools with this open-source solution. Some New Relic users reported a positive return on investment, but others were uncertain or have not observed any ROI.
Comparison Results: Nagios Core is a flexible open-source solution that is highly customizable and offers robust functionality commonly found in paid enterprise solutions. However, some users have said that Nagios Core becomes unwieldy when used at a large scale and that the documentation could be more thorough. New Relic is praised for its robust monitoring capabilities, stellar customer service, and painless setup, but some users say the solution is too pricey and that the user experience could be better.
"We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"We mostly use Nagios Core to integrate with Python and Bash Script."
"Our customers like that Nagios Core is an open source solution. It can be customized to our customers' specific needs."
"The most valuable feature of Nagios Core is it allows us to develop and add as many plugins as we want."
"The application performance monitoring feature is valuable."
"The most valuable feature is the performance parameters of the system."
"I like that it's very simple to install, easy to manage and deploy, and easy to use for monitoring."
"It is fairly easy to set up, and we can monitor pretty much everything we want to."
"Nagios monitors our servers, so we know if anything goes wrong and can solve the problem before it happens."
"The most valuable features are infrastructure monitoring and application performance monitoring (APM)."
"New features are added often."
"It is stable and scalable."
"End-user Synthetics and monitoring are very good."
"It does everything we wanted it to do."
"The simplicity of the dashboard is very good."
"It has given us better insight into the performance of the system."
"The feature I found most valuable is being able to design my queries. It's easy to design a query."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"The dashboard and monitoring features could be improved."
"The tool needs to improve the integrations."
"It would be nice if the company offered a sales or contract manager that was dedicated to our company so that we would have some sort of link to Nagios, and if we had issues or questions, we'd be able to contact them directly."
"Nagios Core can improve the graphical interface, it would make things a little easier."
"The core version is no match for the XI version."
"The scalability needs improvement, it's not scalable at this time."
"I would like to see a sensor that shows the traffic of a user and what they're doing on the network."
"The UI is a little outdated and graphics could be displayed in a better way."
"In the next release, I'd like to see a better pricing structure."
"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"The solution must provide better support for Azure Web Apps service."
"It would be nice if there were pre-made dashboards."
"The solution needs to have staging."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
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Nagios Core is ranked 7th in Network Monitoring Software with 46 reviews while New Relic is ranked 6th in Network Monitoring Software with 152 reviews. Nagios Core is rated 8.0, while New Relic is rated 8.6. The top reviewer of Nagios Core writes "An Open Source Fully Featured Data Centre Monitoring Tool". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Nagios Core is most compared with Zabbix, Nagios XI, Icinga, Centreon and PRTG Network Monitor, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our Nagios Core vs. New Relic report.
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We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.