We performed a comparison between NETSCOUT nGeniusONE and NIKSUN NetVCR based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"The most valuable feature is visibility."
"If one of our network pipes is getting plugged up by somebody using too much bandwidth, we can use the NETSCOUT tool to examine and find out what is going on."
"We've saved a lot of time in triaging. We have found root cause identities on packet captures and have been able to feed that information back to a specific vendor, because a lot of our technology is emerging. So, we're able to give that feedback to our vendors and have them solve the problems that they need to fix, and they have the evidence to do so."
"Packet decode and bandwidth analysis reports are the two most valuable features."
"The most valuable features are visibility, real-time, on-demand."
"The most valuable feature of this solution is being able to drill down into any kind of troubles that are reported to us, by use of identifiers."
"Valuable features include data threat detection, network analytics, and overall bandwidth monitoring."
"It is a scalable solution."
"The most valuable features of NIKSUN NetVCR are its performance and forensic capabilities. Additionally, the information that the solution provides is highly detailed and useful. When dealing with network traffic packets can be sent at a high speed causing some security issues, but this solution is able to rapidly monitor the packets providing security."
"The unique selling point of NIKSUN is its ability to scale and its reporting capabilities. NIKSUN captures the packets at a very high speed, from one GB to 160 Gbps also. It offers report granularity in nanoseconds."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"We would like more encryption of customer data, because we have a very security conscious company. We have a lot of regulation coming in which requires us to make customer data private."
"The dependency mapping is good, but I am hopeful that they will build some type of partnership and relationship with ServiceNow. I want to see NETSCOUT partner with ServiceNow so they can leverage Service Now Discovery and Service Mapping to automate the build of the service dependency mappings inside of nGeniusONE."
"We see it overload once in a while. It doesn't have built-in protection. Therefore, once it gets too much data, it tends to crash. Then, we have to recover it."
"Our biggest area of concern right now, supporting the applications, is that while NETSCOUT does a good job of monitoring the network and the applications, we need more visibility into system health and performance monitoring."
"Maybe the optics cost could be improved. It's not about the product itself, but the optics cost from other companies is very high, which affects the business. When you buy a $1 million product, you shouldn't be expected to pay $500,000 for support. So, support, operation, and professional services are very expensive. It's the main weakness."
"I would like to see improvement in the user experience. It's hard to manage it. We need a dedicated, highly-qualified person, compared to similar tools. Obviously, it's in a higher bracket, salary-wise. That's something the NETSCOUT team needs to focus on. It's a completely niche-skill technology, where we need to have the skills to manage, maintain, and deploy it."
"Initial setup was complex."
"A lot of tools highlight what's going on but they don't actually pinpoint the user experience. It would be good if there were a small message or something highlighting what the user experience is like and any degradation that's actually occurring."
"The solution could improve by having automatic mitigation. For example, as soon as a problem occurs the solution alarms and mitigates the situation immediately."
"NIKSUN is a passive solution. It provides you with you data, alerts, reports and the root cause of issues. However, it requires a person to make use of this functionality. If an event is happening and nobody attends to it, the effects of the event could be severe."
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NETSCOUT nGeniusONE is ranked 26th in Network Monitoring Software with 47 reviews while NIKSUN NetVCR is ranked 100th in Network Monitoring Software with 2 reviews. NETSCOUT nGeniusONE is rated 8.2, while NIKSUN NetVCR is rated 0.0. The top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". On the other hand, the top reviewer of NIKSUN NetVCR writes "High performance, quick packet monitoring, and helpful support". NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and SolarWinds NPM, whereas NIKSUN NetVCR is most compared with . See our NETSCOUT nGeniusONE vs. NIKSUN NetVCR report.
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