We performed a comparison between Oracle Cloud Infrastructure (OCI) and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the reporting service."
"The simple infrastructure of the service is very useful."
"What I like best about Oracle Cloud is that it is an all-in-one system for everything."
"Apart from the licensing, there's support from Oracle Cloud Platform which improved our day to day operations. Time is reduced. Based on this service, we are able to scale up dependent applications as quickly as we can."
"The pricing of the solution is pretty good."
"The environment is super fast so you get all the underlying machines behind the data. It's a good processing machine, especially in the Generation Two Cloud."
"This is a highly available and scalable solution that can host both modern and legacy on-premises applications."
"I have found Oracle Cloud to be a scalable solution."
"The stability has been great."
"The solution's stability is fine. There are no issues with Salesforce's stability."
"The solution is very robust and easy to develop in."
"The keyword search helps me in finding stuff quickly. So, I don't have to click around a lot."
"The queue management of the solution is its most valuable aspect."
"Scalability to configure and integrate."
"The solution scales extremely well."
"The most valuable feature is ease of use."
"The technical support is really bad, because their reaction time is extremely slow."
"Some of the features of this solution, such as the digital assistant, require extensive configuration before they are suitable for use. We would like these to be made more straightforward and to require less manual input."
"The solution's scalability is an area with shortcomings...Mid-level customers feel that Oracle is not scalable in their environment and is an enterprise-level segment solution."
"The solution needs to improve the discovery and assessment of the existing infrastructure."
"The solution should integrate better with other tools and different vendors."
"What I'd like to see from Oracle Cloud is an option for the customer to have a single portal to manage and monitor not just Oracle Cloud, but some of the on-premise products in the hybrid scenario as well. If it can be shipped out as an out-of-the-box solution, that would be wonderful. It's not so easy, but for a company like Oracle, it shouldn't be a problem. Many customers go through a lot of effort and burn money to achieve this, so it's an opportunity for Oracle to provide it for customers looking for this type of solution."
"Nowadays, every SR is referred to Oracle Cloud Connect without a person actually handling the customer."
"Simplifying the cloud management console would be really valuable for small and large customers alike."
"The reporting for Salesforce could be approved. It is a manual process and it would be useful to have a guide or videos on how to generate reports or any other cool things that you could do with the platform."
"Salesforce is incredibly slow. It was difficult to run live sales calls and leveraging Salesforce at the same time."
"I don't have any notes for improvement. It serves us well."
"If you have resellers or distributors, you just need to figure out a way to set up the system in the backend. Since every company is different, it takes a little bit of time to figure that out."
"The integration of Salesforce with other solutions could be improved."
"Salesforce Platform could improve the UI and the responsiveness of their servers. The UI needs to be made user-friendly for all users."
"The marketing automation needs improvement."
"This platform is indeed on the expensive side."
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Oracle Cloud Infrastructure (OCI) is ranked 3rd in PaaS Clouds with 91 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 81 reviews. Oracle Cloud Infrastructure (OCI) is rated 7.8, while Salesforce Platform is rated 8.2. The top reviewer of Oracle Cloud Infrastructure (OCI) writes "Cost-effective and can be used to host OIC and APEX". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Oracle Cloud Infrastructure (OCI) is most compared with Microsoft Azure, Amazon AWS, Google Cloud, IBM Public Cloud and OpenShift, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow. See our Oracle Cloud Infrastructure (OCI) vs. Salesforce Platform report.
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