We performed a comparison between Pega BPM and webMethods Integration Server based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a stable product."
"Can do a lot of things with minimum time and cost."
"The most valuable feature of Pega BPMI would be the academy courses, specifically the Product Development Network (PDN). Additionally, our organization has a dedicated Customer Engagement Team that we work closely with to achieve our goals."
"There are a lot of frameworks in the product. I use Pega PRPC the most."
"Scalable and stable BPM software with a powerful case management feature. It also has good workflow."
"The tool reduces our costs."
"The product helps you to build faster."
"In general, we use web services to integrate this solution with our other tools. It is the main approach we use with this solution and it integrates with all tools that we need. If you want to integrate with other solutions such ThreatFire or similar, it is possible as well."
"Segregation of deployment for the environments is the most valuable feature of the solution."
"The Software AG Designer has been great. It's very intuitive."
"We can arrange data caching and look at the solid state. Also, the API gateway is a very good component that can handle relevant cachings and integrations, as well as and also load permitting."
"The messaging part is the most valuable feature."
"One of the most important features is that it gives you the possibility to do low-level integration. It provides a lot of features out of the box, and over the years, it has matured so much that any problem that is there in the market can be solved with this product. We can meet any requirements through customizations, transformations, or the logic that needs to be put in. Some of the other products struggle in this aspect. They cannot do things in a certain way, or they have a product limitation, whereas, with webMethods, I have never faced this kind of problem."
"The tool is very powerful and user-friendly."
"One valuable feature is that it is event-driven, so when new data is available on the source it can be quickly processed and displayed. Integration is definitely another useful feature, and B2B is one area where webMethods has its own unique thing going, whereby we can do monitoring of transactions, monitoring of client onboarding, and so on."
"It frankly fills the gap between IT and business by having approval and policy enforcement on each state and cycle of the asset from the moment it gets created until it is retired."
"Reporting is not so clear and not so great. We really struggle to get the right reporting. When we need reporting based on the content of the tickets, we are not able to get it. The MIS reporting is not great. That's one of the reasons why we are switching to ServiceNow. Its compatibility with the higher versions of Internet Explorer should be improved. It really works well in Mozilla Firefox or any other browser, but when it comes to Microsoft Edge or Internet Explorer, sometimes, the layout gets disturbed. The positioning of the buttons changes, and there is some distortion in the layout. I am not sure whether it is our configuration problem or Pega's, but when it is working in Mozilla Firefox, it should also work in Microsoft Edge or Internet Explorer."
"To learn Pega, you need to be a partner. If someone just wants to learn Pega for the sake of learning, they won't be able to do so as they don't give access to that."
"It's called a local platform but on the other hand, it needs a lot of experience. It's not all that easy to click and plug and play. If you really want to use all the features out of this platform, you definitely need a lot of experience and a lot of training to get there."
"The local development approach is good in Pega, however, cost-wise, it's getting expensive. That needs to be addressed."
"Compared to other BPM products, the interface is somewhat complex, so the usability could be improved."
"Pega's technical support could be better."
"The initial setup takes time."
"First-time customers will find its licensing tricky. The technical support team for this solution could be faster in resolving tickets."
"The installation process should be simplified for first time users and be made more user-friendly."
"Forced migration from MessageBroker to Universal Messaging requires large scale reimplementation for JMS."
"I would like to see the price improve."
"Documentation needs tuning. There is a lot of dependency with SoftwareAG. Even with the documentation at hand, you can struggle to implement scenarios without SAG’s help. By contrast, IBM’s documentation is self-explanatory, in my opinion."
"The patching of infrastructure is not very smooth and improved authentication should be added in the next feature."
"The price should be reduced to make it more affordable."
"The interface needs some work. It is not very user-friendly."
"Need to see more API portal features like monetizing APIs and private cloud readiness."
More webMethods Integration Server Pricing and Cost Advice →
Pega BPM is ranked 3rd in Business Process Management (BPM) with 57 reviews while webMethods Integration Server is ranked 3rd in Enterprise Service Bus (ESB) with 60 reviews. Pega BPM is rated 8.2, while webMethods Integration Server is rated 8.0. The top reviewer of Pega BPM writes "Provides built-in frameworks that can be reused and reduces time and cost". On the other hand, the top reviewer of webMethods Integration Server writes "Event-driven with lots of helpful formats, but minimal learning resources available". Pega BPM is most compared with ServiceNow, Camunda, Appian, IBM BPM and Microsoft Power Apps, whereas webMethods Integration Server is most compared with IBM Integration Bus, webMethods.io Integration, Mule ESB, TIBCO BusinessWorks and Boomi iPaaS. See our Pega BPM vs. webMethods Integration Server report.
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