We performed a comparison between Symantec Endpoint Detection and Response and WatchGuard Threat Detection and Response based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product detects and blocks threats and is more proactive than firewalls."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The solution was relatively easy to deploy."
"The setup is pretty simple."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The stability is very good."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The interface is quite easy to use."
"A great feature of this solution is that it is very well-integrated with antivirus software. Other ADR solutions are implemented as single technologies and are not integrated with the provider, but Symantec offers AV plus ADR."
"The solution is stable."
"The most valuable features of the solution are that it is easy to use and has good support."
"I like Symantec EDR's device control and USB security features."
"IPS and the user interface are good features."
"The pricing is pretty reasonable."
"In Symantec, we have found that the most important feature is Application and Device Control."
"The solution is very easy to use."
"The most valuable feature is the correlation of logs from different devices."
"The tool provides automated responses."
"The protection that it provides from ransomware is valuable. The awareness that it has is also valuable. It didn't have a central console earlier, but now it has a central console, which is pretty good."
"I like WatchGuard's network segmentation features. It's easy to configure user policies."
"The interface is very good."
"The analytics are important because if there is an abnormality then it provides that information to us."
"The basic functionality is fantastic. It has been performing well. I generated a report on one machine, using that as the deployment machine. When scanning the network, it discovered machines on the network and deployed the same endpoint protection from that one machine I have on my network."
"The solution should address emerging threats like SQL injection."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"Intelligence aspects need improvement"
"I haven't seen the use of AI in the solution."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"One potential area for improvement in Symantec EDR is the reporting engine."
"The interface has many issues."
"That's why I wouldn't recommend it for other systems. It works only with SAP clients. That's why I'm giving it a six. It would get higher if it worked on all networks without the help of SAP."
"It should be easier to deploy Symantec's client for end-users."
"The interface is very complicated."
"Technical support is not as good as we expect, and resolving problems should be more timely."
"While they are quite dynamic, they need to ensure they are detecting threats faster in the future to keep people safer."
"Symantec Endpoint Detection and Response could improve the reporting. It is very difficult to create reports from the user interface."
"The website must provide more information on the product."
"WatchGuard should offer more visibility into user activity. For example, we should have more details when WatchGuard denies a user access to a port."
"I'd like a few extra features, especially around threat severity assessment."
"The ease of detecting where an issue is should be improved."
"When it comes to live-monitoring, the user-interface could be improved to make things easier."
"It can have a couple of false positives, but after you add them to your allow list, it works fine. It could have better Mac support. I am pretty sure it doesn't have much support for Mac. It can be installed on a Mac, but it is not that good."
"The interface is not the best."
"The solution is a bit confusing and there are unusual complications with setup."
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Symantec Endpoint Detection and Response is ranked 24th in Endpoint Detection and Response (EDR) with 28 reviews while WatchGuard Threat Detection and Response is ranked 26th in Endpoint Detection and Response (EDR) with 12 reviews. Symantec Endpoint Detection and Response is rated 7.6, while WatchGuard Threat Detection and Response is rated 8.2. The top reviewer of Symantec Endpoint Detection and Response writes "A highly stable and affordable solution for detecting and preventing security threats". On the other hand, the top reviewer of WatchGuard Threat Detection and Response writes "Offers deployment simplicity, especially for firewalls and firewall configuration and good documentation available ". Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Trend Vision One, Kaspersky Endpoint Detection and Response Expert, Bitdefender GravityZone EDR and CrowdStrike Falcon, whereas WatchGuard Threat Detection and Response is most compared with CrowdStrike Falcon, Darktrace, Trend Vision One, SentinelOne Singularity Complete and Huntress. See our Symantec Endpoint Detection and Response vs. WatchGuard Threat Detection and Response report.
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