We performed a comparison between TeamViewer and Zoom based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a scalable product."
"The product allows easy access to any system in case of any issues."
"This is a unique solution that is very easy to install."
"It's pretty easy to use. Just key in an ID and password and connect. For meetings, just enter the meeting ID and connect."
"TeamViewer has a lot of options for deploying the Hosts, where you can mass deploy them very easily, and you can pre-configure them."
"TeamViewer has been one of the easiest, right off the bat products, that we have employed at the college. We have had no issues. It's been one of the easiest solutions to pick up."
"The implementation process is simple."
"It saves trips to customer sites, which saves time. I am able to get in there remotely and fix things."
"It is very quick to get a meeting started."
"The tool has made remote work possible for us. It's not just about the technology but also about staying connected with colleagues. ..........I can share documents directly in the chat during meetings, which is helpful, especially when collaborating with my project team. Before, I had to download the chat manually, but now I can see all the chat directly in the Zoom application. Plus, I can automatically save the meeting chat to my computer."
"Screen sharing is valuable. It is very easy to install, and there are 45 minutes free of charge."
"There are no restrictions on the number of participants in a single meeting, That is the beauty of Zoom, and it is also very fast compared to others."
"I have found Zoom to have all the functions that I need. The solution is easy to use."
"The most valuable features of Zoom are its ease of use, screen sharing, and annotations."
"One of the most valuable features is the user interface. With every new update, they introduce new useful features."
"The platform has a solid feature for scheduling short meetings worth 30 minutes."
"They could give more information about using certain kinds of applications for secure transactions, such as secure file transfers."
"Sometimes, the app can be a little cumbersome when accessing certain aspects of the program."
"I can use up to three computers, but sometimes I have four. So, it would be nice to have at least four computers."
"This solution could be improved by offering more flexibility in terms of usage."
"In the next release, I would prefer to have a voice integration and collaboration feature to support multiple teams simultaneously."
"They should release features such as Augmented Reality into both plain and standard versions of TeamViewer."
"The file transfer functionality crashes sometimes."
"Some of the additional features, like the meeting stuff, is making it too cluttered."
"The technical support is very bad."
"We use screen sharing, but sometimes it can be awkward because you might accidentally share the wrong screen, including personal ones. ......Similar to the integration between Google Calendar and Google Meet, having everything in one environment would be much more convenient for scheduling meetings."
"There is insufficient customization."
"It is difficult to collaborate."
"The privacy settings need to be more apparent, otherwise anyone can wander into meeting rooms and disrupt them."
"They could improve security more."
"Variable sound quality."
"The only thing that I can't get to work well is putting one of those little fancy wallpaper picture screens behind me during meetings so that I don't show my house or the room I'm attending from. Everyone is basically working remotely at this point. It would help to just have a neutral professional background for meetings that's easy to add."
TeamViewer is ranked 3rd in Virtual Meetings with 85 reviews while Zoom is ranked 1st in Virtual Meetings with 201 reviews. TeamViewer is rated 8.6, while Zoom is rated 8.4. The top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". On the other hand, the top reviewer of Zoom writes "Easy to use and provides good video and sound quality". TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and Skype for Business, whereas Zoom is most compared with Webex, Skype for Business, Cisco TelePresence, Cisco Meeting Server and GoToMeeting. See our TeamViewer vs. Zoom report.
See our list of best Virtual Meetings vendors.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
