We performed a comparison between Trend Micro Email Security and Trend Micro ScanMail based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"The good part is that you don't have to configure it, which is very convenient."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"There are several features that I consider valuable."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"It is mostly stable."
"Trend Micro Email Security has a feature for secure protection of OneDrive, Google Drive, and CloudApp security."
"The integration capability of the solution is good."
"Trend Micro Email Security is a robust solution with quick performance. It works autonomously without the need for an administrator."
"The most valuable feature of Trend Micro Email Security is effective phishing prevention."
"Trend Micro has inter-domain security features that solutions from other vendors like Forcepoint lack."
"The technical support is good."
"The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great."
"The analysis part is good."
"What I like the most about Trend Micro ScanMail is its easiness."
"I like that Trend Micro ScanMail is very effective and quite strong."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"Its integration with mail platforms is valuable."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"Microsoft Defender for Office 365 should be more proactive."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"The company should focus on adding threats that the solution is currently unable to detect."
"We need to be able to whitelist data at the backend."
"The send box needs improvement to match other products."
"The enterprise security feature needs improvement."
"In terms of improvement, reducing false positives would improve the system."
"There needs to be more documentation for the product."
"The patch management could improve in Trend Micro Email Security."
"The only negative thing about Trend Micro Email Security is its price. It could be less expensive."
"Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring."
"There is room for improvement in threat detection, especially for advanced attacks and business email compromise."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"The sandboxing part can be improved."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Trend Micro Email Security is ranked 8th in Email Security with 24 reviews while Trend Micro ScanMail is ranked 29th in Anti-Malware Tools with 5 reviews. Trend Micro Email Security is rated 8.0, while Trend Micro ScanMail is rated 6.6. The top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". On the other hand, the top reviewer of Trend Micro ScanMail writes "Simple to use but lacks security in certain areas". Trend Micro Email Security is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Trend Micro InterScan Messaging Security and Symantec Messaging Gateway, whereas Trend Micro ScanMail is most compared with Microsoft Exchange Online Protection (EOP), Microsoft Defender for Endpoint, CrowdStrike Falcon and Fortinet FortiMail.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
