We performed a comparison between Adobe ColdFusion and ServiceNow based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."No need to import libraries from outside the environment."
"Apart from providing a mature, reliable, consistent platform, Adobe also offers outstanding customer service and product support."
"I would like to say that its best feature is its different kinds of connectors. We have lots of in-built connectors."
"My client has been able to improve productivity with the use of the tool. The solution has them develop several tools that addressed their specific needs. They have become more efficient and safe with the use of the product."
"The ability to write SQL queries was very helpful as we did not need to bother our DBAs in writing stored procedures for simple tasks."
"I find it to be the easiest server-side technology for website development. It easily integrates with virtually everything– from web APIs to NoSQL databases to RSS and XML services."
"We save enormous amounts of time in development using this tool."
"This tool was very easy learn, yet powerful enough to manage many sites on a single instance."
"SPM and ITSM features are the most helpful."
"I think ServiceNow is highly stable. These kinds of tools are used in a big company, and I haven't seen any issues in terms of the core platform."
"There are lots of modules around IT service management such as IT business management and human resource management (HRC)."
"Creating a ticket is much simpler in this tool. That is one big advantage. Also, the simplicity and ease of use are much better. I've used HPSM and it is very complex in comparison to ServiceNow."
"The most valuable feature is the flexibility of development for customization."
"Change management is most valuable."
"We consider the integration capabilities of the solution with other tools to be a valuable feature."
"It is a very promising product. They have a new release every six months. They're investing quite a lot, and you can do many creative things with the product. If you know how it works, you can have stricter rules in the product."
"Installation of the server software was formidable due the number of configurable options."
"Previously when I was trying to create some data, it was very difficult to get real-time data from Workfront."
"ColdFusion’s third-party authentication is currently limited to just a couple of companies, like Google and Facebook, and a few third-party SAML authenticators. From my personal perspective, adding LinkedIn and Microsoft would greatly benefit me."
"There is not much third party authenticators in this solution"
"The solution needs to improve its adaption capability with a third-party company. I want to see more communities or open knowledge resources with the tool."
"Need to be able to Be able to inject Python, Java, Groovy, or PHP code into a CFML page."
"ServiceNow doesn't cater to the Middle Eastern market."
"It's a great platform, but there's still room for improvement. As the solutions stands now, you do need a lot of previous experience to use it. It would be great if they could develop some use case templates. This would be beneficial for a small and medium-sized businesses."
"It's missing monitoring capabilities."
"The ability to embed help information onto the screens."
"The solution should offer better security when it comes to storing data."
"I am interested to see the firm's strategic plans for Artificial Intelligence (AI) and Machine Learning (ML), and how the particular areas it will expand on from its existing investments (that feature, for example, in its ITSM Pro and CSM Pro modules)."
"Once a change request has been created once it's been approved and been submitted, there is no way to go in on that particular change request and submit an additional task."
"Performance could be improved."
Adobe ColdFusion is ranked 21st in Rapid Application Development Software with 6 reviews while ServiceNow is ranked 4th in Rapid Application Development Software with 212 reviews. Adobe ColdFusion is rated 8.6, while ServiceNow is rated 8.4. The top reviewer of Adobe ColdFusion writes "An easy-to-setup tool that can be used to automate repetitive tasks". On the other hand, the top reviewer of ServiceNow writes "A stable and scalable solution that has excellent features and is useful for collecting data and building KPIs". Adobe ColdFusion is most compared with Oracle Application Express (APEX), Microsoft Power Apps, GitHub CoPilot and Microsoft Azure App Service, whereas ServiceNow is most compared with BMC Helix ITSM, Microsoft Power Apps, Pega BPM, Appian and IBM Maximo. See our Adobe ColdFusion vs. ServiceNow report.
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