We performed a comparison between AppDynamics Browser Real-User Monitoring and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We used AppDynamics to identify gaps and bottlenecks in the software."
"The most valuable feature is that we can see how our end-users are interacting with our application across regions."
"The most valuable feature is the end-user monitoring."
"It is a stable solution that helps address user issues well."
"It provides a lot of data, so it helps businesses identify their user base."
"One noteworthy feature is user journey analysis, which enables tracking user interactions and conversion paths on a website."
"We can see the customer's path from their computer to the backend systems."
"AppDynamics Browser Real-User Monitoring provides smooth connectivity to different applications."
"It is stable and scalable."
"It does everything we wanted it to do."
"You don't have to go through a list of 500 servers."
"The integration and configuration of New Relic is straightforward and easy."
"The solution is scalable, and it is easy because all the documentation is available."
"The versatility of the solution is its most valuable feature."
"The pricing is pretty good."
"The most valuable feature is the ability to manage the application flow."
"We would like to be able to easily use this solution to monitor our Java script based browsers, which are currently blocked by the security settings."
"What could be improved in AppDynamics Browser Real-User Monitoring is for the synthetic jobs or synthetic agents, in particular, you can't do a lot of tests with just one agent. You have to install a lot of agents if you want to do more tests, so this is an area for improvement in the solution. Another area for improvement in AppDynamics Browser Real-User Monitoring is that you're only able to see basic metrics in the absence of server or database visibility. For the SaaS version of AppDynamics Browser Real-User Monitoring, my team just downloaded then installed the extension in an application in Azure to see the application on the controller, so if this can be done in the on-premise version of the solution as well, without needing to install the agent on the machine, then it would make AppDynamics Browser Real-User Monitoring better. Currently, the .NET agent consumes the CPU or memory and clients usually raise this issue with my team, so it would be good if the on-premises version doesn't require agent installation on the machine. Another functionality I'd like to see in the next release of AppDynamics Browser Real-User Monitoring is for it to receive updates from the file config without needing to reset IIS because right now when you do a modification in IIS, you have to restart IIS. When you add a service to the agent config, you have to restart IIS. For the product server, it's not possible to reset IIS after you make changes to the config file, so if this could be improved, then it would make AppDynamics Browser Real-User Monitoring a better solution."
"If you have a single URL and all the operations are coming in as part of the header, you will not be able to segregate them for different actions."
"I would like to see support for mobile testing and mobile monitoring."
"They do not have robust documentation."
"While I am not expecting it in the next release, I would want more centralized management of the agent in the platform and better support."
"The interface and user experience could be better."
"AppD is really cool and a unified solution for both APM and APM centric Analytics side. We can show almost all business data within the APM context from the end-user perspetive. But this process is a little bit manual. If they catch and map business journeys based on customer interaction on the browser automatically, it should be really fine."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
"The connectivity between legacy and newer cloud applications is not great."
"The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help."
"There are times when you restart the engines and the servers have a unique ID for the host and you need to remove the server. It is difficult because some are on-premise and others are production hosts. Having downtime is not very good when updating. However, it is not a constant issue."
"It would be nice if there were pre-made dashboards."
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AppDynamics Browser Real-User Monitoring is ranked 23rd in Application Performance Monitoring (APM) and Observability with 14 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews. AppDynamics Browser Real-User Monitoring is rated 8.2, while New Relic is rated 8.6. The top reviewer of AppDynamics Browser Real-User Monitoring writes "End-to-end visibility, feature-rich, but the support could be improved". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". AppDynamics Browser Real-User Monitoring is most compared with Elastic Observability, Sentry and AWS X-Ray, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our AppDynamics Browser Real-User Monitoring vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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