We performed a comparison between Azure Monitor and ITRS Geneos based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Azure Monitor is a cost-effective and easy-to-use solution that integrates well with other Microsoft technologies. It is highly recommended due to its lower cost, ease of configuration and maintenance, and integration capabilities. On the other hand, while ITRS Geneos is highly customizable and flexible, it lacks thread-level monitoring and requires a complex initial setup that may require direct onsite support for several weeks. It may also be too expensive for non-banking and non-finance industries. Azure Monitor is a more affordable and user-friendly option for developers who want to integrate with Visual Studio and monitor cloud resources across multiple subscriptions, making it the preferred solution.
"Azure Monitor's best features are its graphs and charts, the different visibility options, and reporting."
"We like this searchability and availability of the data."
"Azure Monitor is very stable."
"It is a move-in powerful feature compared to other market-leading tools."
"Recently, they have improved their integration with other resources, so we get even more robust data."
"It is a robust, stable product."
"The solution's most valuable features are its ability to focus on delivery and maximizing the performance of applications and services."
"The initial setup is straightforward."
"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."
"Tons of default modules which are available out of the box"
"Custom script toolkits"
"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."
"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."
"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."
"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."
"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."
"The price could be lower but it is not a must."
"When something goes down, we want the option to have automation in place to get it back up again as quickly as possible."
"They need to work with other cloud providers - not just Azure."
"They need to work on a more hybrid deployment that will allow us to monitor local on-premise deployments and connect to different systems. I would like to see more integration."
"There are a lot of things that take more time to do, such as charting, alerting, and correlation of data, and things like that. Azure Monitor doesn't tell you why something happened. It just tells you that it happened. It should also have some type of AI. Environments and applications are becoming more and more complex every day with hundreds or thousands of microservices. Therefore, having to do a lot of the stuff manually takes a lot of time, and on top of that, troubleshooting issues takes a lot of time. The traditional method of troubleshooting doesn't really work for or apply to this environment we're in. So, having an AI-based system and the ability to automate deployments of your monitoring and configurations makes it much easier."
"The solution should have cross-connection or cross-communication between tech partners."
"They should include advanced logging on the database level in the Azure pool."
"The biggest one is probably just the user interface. There could be more advanced logging at the database level. They can also improve their query builder to allow you to search for things better, but I last used it about a year ago. They might have already changed a ton of things in the newer versions."
"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."
"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."
"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."
"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."
"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."
Azure Monitor is ranked 4th in Application Performance Monitoring (APM) and Observability with 44 reviews while ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews. Azure Monitor is rated 7.6, while ITRS Geneos is rated 8.2. The top reviewer of Azure Monitor writes "A powerful Kusto query language but the alerting mechanism needs improvement". On the other hand, the top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". Azure Monitor is most compared with Datadog, Dynatrace, Sentry, Prometheus and Grafana, whereas ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and Datadog. See our Azure Monitor vs. ITRS Geneos report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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