We performed a comparison between Box and OpenText Extended ECM based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The collaboration of the solution is good."
"Box is very user-friendly; more so than SharePoint."
"The most valuable feature of Box is security."
"The ability to collaborate around data anywhere, anytime is the most powerful features of Box."
"The system's performance is impressive, and file sharing is notably straightforward."
"The interface is very good."
"The sharing feature, with its various permission settings, such as viewing or uploading, is convenient and helpful."
"We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator."
"Simplicity to roll out, features available, customization options."
"It's a very good solution."
"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."
"Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful."
"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help."
"We can configure the solution with any industry's products per customer requirements."
"We use Core Share to share documents with external auditors or with vendors, and that prevents them from being able to get into the whole system. It is useful."
"WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."
"If there was a plugin that added some sort of toolbar in Office, that would be great."
"Better integration with other solutions is needed."
"Data privacy, regarding where to store your data: Offering several transparent(!) options (where to store my data and whether to sync back or not and where to sync) regarding the local law situations (USA, EU, Switzerland!) would increase the credibility of a US based company (after NSA ‘snooping’)."
"With OneDrive, you can continuously save your files over a Box folder. That is something I wish we could have."
"The integration with other products should be improved."
"The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem."
"The UI should be faster. Sometimes it lags when switching between documents."
"Maturity of the enterprise security around user management."
"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."
"We are looking for new, advanced UI features. Currently, the UI does not look great."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
"The solution needs to improve the user interface."
"OpenText Extended ECM's user interface could be improved."
"We had some issues with scalability in the production. So, I would rate it a five out of ten."
"User interface needs improvement (at least in the version we are using, desktop client)."
"I have not used it enough to start running into issues. Some of my technical guys could name a couple of things, but in terms of support, we did have challenges getting good responses from them."
Box is ranked 4th in Enterprise Content Management with 39 reviews while OpenText Extended ECM is ranked 3rd in Enterprise Content Management with 18 reviews. Box is rated 8.4, while OpenText Extended ECM is rated 7.8. The top reviewer of Box writes "Allows you to upload and download files quickly but lacks integration with Office 365". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". Box is most compared with SharePoint, Microsoft OneDrive, Citrix ShareFile, Office 365 and Egnyte, whereas OpenText Extended ECM is most compared with OpenText Documentum, SharePoint, IBM FileNet, Hyland OnBase and Atlassian Confluence. See our Box vs. OpenText Extended ECM report.
See our list of best Enterprise Content Management vendors and best Content Collaboration Platforms vendors.
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