Citrix Virtual Apps and Desktops vs Microsoft Remote Desktop Services
We performed a comparison between Citrix Virtual Apps and Desktops and Microsoft Remote Desktop Services based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Many PeerSpot users use Microsoft Remote Desktop Services as it is already embedded into their Microsoft operating systems (at no additional cost) and can scale on demand. The PeerSpot users that work outside of the Microsoft universe choose Citrix Virtual Apps and Desktops due to its excellent virtualization capabilities and that it is a mature, reliable solution.
"Centralization and security are the most valuable features of Citrix Virtual Apps and Desktops."
"The most valuable feature of the solution is that it supports team clients."
"Citrix has had the top remote display for the last 20 years, and there is a huge technological gap between Citrix and its competitors."
"The ROI for us has been that when we had Hurricane Harvey last year, Xendesktop came in very handy for us. Even though people had electricity in Texas, many networks were down. Our offices could still get into our network and do work that was needed. It is an excellent virtual office that works anywhere, anytime and anyplace. It is worth our investment."
"Stable product with straightforward setup."
"The app protection feature is one of the most valuable because it provides good security, as nobody is going to be able to look into your screen while you are sharing the screen. And if someone has installed a keylogger in your system, your keystrokes will be jumbled up and they would not make any sense to the keylogger. App protection is one of the coolest security features that I have encountered on any platform."
"This is a very stable solution which you can feel confident using."
"XenApp is a fast, secure and reliable solution for remote connections that is completely different than and superior to older Windows solutions."
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"The most valuable feature is the remote application access."
"The solution works on Microsoft servers."
"The most valuable features of Microsoft Remote Desktop Services are unification, central management, and accessibility."
"The most valuable feature is that it gives me full accessibility to my servers."
"It's scalable enough for our needs and very reliable."
"The most valuable feature is the ease of use."
"Good screen draw feature and ability to use two monitors."
"The most valuable feature of this solution at the moment is the HTML5 web client. You get a browser experience, not just the terminal sort of client, and the integration with Azure multi-factor application."
"There are a lot of shortfalls with supporting printing over XenApp."
"The only thing we have found to be detrimental is when we have tried to find training. I realize that we're looking at it at the worst time possible, with a pandemic going on, but it seems that most of the training offered is learn-by-yourself online."
"I think improvement around the Analytics piece is super important. There has been a lot of maturity over the last year in that area, though a lot more needs to be done. Also, a lot more of the value of those Analytics needs to be sold to end users. Citrix is working on a lot of things that are ahead of the curve and a lot of organizations aren't quite there yet with implementing those technologies and capabilities."
"The sales team does not focus on client needs but instead focuses on selling higher-priced items."
"Citrix's functionality depends on you having access to Microsoft Azure. Microsoft offers a broad range of features and solutions. Overall, it may make sense for some users to move all their services to Microsoft services."
"If anything could be improved, it might be some of the Director functionality, and some of the dashboard customization, or the overall Director customization."
"Tech support can be slow if you do not receive help from the US representatives."
"I think they can improve the troubleshooting to make it easier for users to solve problems on their own. For example, it could provide an error code and some instructions on how to reconnect to the database or do something proactive to fix the issue with the system."
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"In the past, my company had faced some issues related to the stability of the product. The product's stability can be improved."
"We'd like, in the future, if it would work with Linux or Unix-based operating systems or even Mac."
"We are searching for a product with better remote access and remote sessions."
"For Microsoft, maybe bandwidth optimization is one of the areas that need improvement."
"My customers are worried that the RDP protocol can be easily compromised and would like the option to use an alternative like Blast."
"The solution is unsuitable for direct external internet connections. You must set up a VPN and password handling to use it."
"The only problems that you're going to have with the remote desktop are going to be firewall ports, security, and NLA, which is a net network level access control, or TLS transfer layer security or some other SSL-type of security."
"It could offer better security for enterprises."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 3rd in Remote Access with 90 reviews while Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Amazon Appstream, VMware Horizon View, Citrix Workspace, Amazon WorkSpaces and Apache Guacamole, whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and OpenText Exceed TurboX. See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Microsoft Remote Desktop Services report.
See our list of best Remote Access vendors and best Virtual Desktop Infrastructure (VDI) vendors.
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