We performed a comparison between Control-M and Puppet Enterprise based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Pega, BMC and others in Process Automation."It has certainly helped speed things up."
"It is very stable. We hardly get calls in respect to issues on Control-M, particularly on version 9.0.19."
"In Helix Control-M, we have the automation API that allows us to customize and do integrations easily in any script, such as Java or Python. It is all integrated within the integration API."
"Control-M has helped us resolve issues 70% to 80% faster. It provides us with alerts instead of having someone go to that particular server and check the logs to determine where the issue is. We can simply click on the alert information, then everything is in front of us. This provides us with time savings, human effort savings, and process savings."
"Before Control-M, we didn't have a centralized view and could not view what happened in the past to determine what will happen in the future. The Gantt view that we have in Control-M is like a project view. It is nice because we sometimes have some application maintenance that we need to do. So, in a single console, we can hold the jobs for the next hour or two. We can release that job when it is finished. This is a really nice feature that we didn't have before. It is something really simple, but we didn't previously have a console where we could say, "For the next two hours, what are the jobs that we will run? And, hold these jobs not to run." This is really important."
"We have a team called pro-mon and they monitor all the jobs for us. A single view for them makes it easy for them to monitor things."
"We can set up automated email notifications to the programmers or the whole team for a particular job. It helps save time because we're not consistently looking at the job to see if it has ended or failed."
"In our bank, all new applications need to be implemented with Control-M. We try to look for the best way to establish communication between both products. One of the new features for us is Application Integrator. It is a very interesting feature because it lets us integrate with those applications that are not included in Control-M. By using Application Integrator, we can easily integrate new technologies. With the help of Application Integrator, we recently integrated with Blue Prism, which is a robotic product. We could integrate such processes into Control-M. Now, we are working with Ansible, and we are putting Ansible automated processes into Control-M."
"Puppet Enterprise has reduced the time of production changes or environment changes."
"Puppet3 and 4 series provides optimum deployment solutions for infrastructure and applications."
"Anything that we manage through Puppet always runs perfectly."
"Puppet Enterprise has good functionalities."
"The versatility is great."
"The most valuable features are the agent, high load balancing, and overall robustness and features."
"The main purpose for this automation tool would be: deploying, controlling, ordering change for the system and IT Infrastructure."
"Puppet Enterprise is a stable solution."
"Advanced File Transfer (AFT) has limitations that cause us to use a bit more licensing than we feel is appropriate."
"They really need to work on improving the web interface, as there are still a lot of bugs... In general, they need to do a lot of work on shoring up their testing and quality assurance. A lot of bugs seem to make it into the product."
"The stability of Control-M has Not been great. A big thing we've been trying to work on with BMC is observability. Modern applications should be observable and resilient, but we're finding that sometimes Control-M is not very resilient and many times Control-M is not very observable."
"The response time could be faster when you need a person to answer your questions. There are situations where availability becomes crucial."
"One feature I would like to include is in the middle of the monitoring domain. In the monitoring domain, if I have to update a number of jobs, the only way to do it is by manually clicking on each job. I would like a feature that allows me to do a mass update in the jobs, which I feel is still lacking."
"The reporting tool still needs a lot of improvement. It was supposed to get better with the upgrade, and it really didn't get better. It needs help, because it's such a useful thing to have. It needs to be more powerful and easier to use."
"They can give more predefined plug-ins so that we don't have to create them."
"The company has been working with BMC on the MFT. There are still some things about MFT which don't work the way that we want with our needs. So, we would like to see that improved."
"There's a lot of scope for enhancement on the DevSecOps side. They should definitely include features for compliance, for both the Linux and Windows side of the devices, as well as for network devices. Compliance is something they need to work on."
"It's a bit of a pain point to make sure that everything works once we've upgraded it because Puppet has been evolving pretty fast."
"Puppet Enterprise should improve the general extensibility for places where they can't install it."
"We would like Puppet to add more integration for applications."
"At the beginning the initial setup was kind of complex."
"Puppet Enterprise is more complex and difficult to configure."
"The solution has really complex code, you have to understand the Ruby language. However, once you know the code then you can move ahead without any problems."
Control-M is ranked 4th in Process Automation with 110 reviews while Puppet Enterprise doesn't meet the minimum requirements to be ranked in Process Automation with 12 reviews. Control-M is rated 8.8, while Puppet Enterprise is rated 8.2. The top reviewer of Control-M writes "We have seen quicker file transfers with more visibility and stability". On the other hand, the top reviewer of Puppet Enterprise writes "A set-it-and-forget-it management solution". Control-M is most compared with AutoSys Workload Automation, IBM Workload Automation, Rocket Zena, Automic Workload Automation and ESP Workload Automation Intelligence, whereas Puppet Enterprise is most compared with AWS Systems Manager, Red Hat Satellite, Microsoft Configuration Manager, BigFix and Red Hat Ansible Automation Platform.
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