We performed a comparison between Devolutions Remote Desktop Manager and Splashtop Remote Support based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Allows us to configure limited access to resources with the security-based role feature (which we use for trainees and new employees)."
"The interface is great to work with as it allows multiple connections in a tabbed interface. It also has the option to automatically start a VPN or an SSH tunnel, if required."
"The ability to have all the connection information in one location saves so much time from trying to manage the same information across different applications."
""Inherited" function for credentials - Configure the desired credential at one (top) location, and use the Inherited function on all sub-connections that should use this credential."
"By integrating all our connections previously spread across multiple locations, a lot of time has been saved."
"Makes me instantly more focused on resolving the issue rather than getting to the issue."
"It really helps to have all the data already pre-entered and all I have to do is enter the password."
"It saves a lot of time for all of our IT staff from having to just use the RDP Windows client and reenter each server every time we access a different system."
"The tool's most valuable features are pricing and easy management."
"The initial setup is simple."
"The solution is very fast."
"The ability to use mobile devices is helpful because we can support our clients from anywhere."
"If there was a way to streamline the process, it would make it nice."
"The filing system of connections is a little clunky, but is completely functional."
"Sometimes when updating, the install window is on top of the prompt to close the application."
"On complex setups, I actually needed to reach out to support to get it working correctly."
"The RDM client (.NET issue, actually) can stall or lock up while it clears communication threads to the server."
"Maybe some clipboard functions could be added along with integration of different software."
"The only complaint I have heard is there are too many updates. Each time there is an update (the app prompts to upgrade), it can be time consuming, especially when sometimes there are multiple updates per week."
"Security roles could be improved, especially by enabling renaming of a role."
"The integration features could be better."
"The solution should add more options and tools for shortcuts, administration, etc."
"The packages that Splashtop has, tend to be a little bit confusing and should be simplified."
"Splashtop Remote Support needs to improve customization."
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Devolutions Remote Desktop Manager is ranked 26th in Remote Access while Splashtop Remote Support is ranked 17th in Remote Access with 4 reviews. Devolutions Remote Desktop Manager is rated 9.8, while Splashtop Remote Support is rated 8.0. The top reviewer of Devolutions Remote Desktop Manager writes "Best remote connection manager you can use today". On the other hand, the top reviewer of Splashtop Remote Support writes "Offers remote support and management is easy ". Devolutions Remote Desktop Manager is most compared with Microsoft Remote Desktop Services, TeamViewer, BeyondTrust Remote Support and VNC Connect, whereas Splashtop Remote Support is most compared with Microsoft Remote Desktop Services, Parallels Access, Parsec, TeamViewer and LogMeIn Rescue. See our Devolutions Remote Desktop Manager vs. Splashtop Remote Support report.
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