We performed a comparison between Devolutions Remote Desktop Manager and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.""Inherited" function for credentials - Configure the desired credential at one (top) location, and use the Inherited function on all sub-connections that should use this credential."
"Devolutions's team is constantly making improvements to their products. If you submit a feature request, they are usually quick to implement it."
"It saves a lot of time for all of our IT staff from having to just use the RDP Windows client and reenter each server every time we access a different system."
"Makes me instantly more focused on resolving the issue rather than getting to the issue."
"With the integrated VPN providers you are able to link the VPN entry directly to the session or entire folders, so you no longer have to configure the VPN manually on the machine."
"Being able to aggregate all connections (RDP, FTP, SSH, VPN, etc.) in the same interface and make each server readily available in the same way, which lets me focus on the problem regardless of where it is."
"One credential can be used to access VPN, RDS, and more."
"Initial setup was very straightforward."
"The most valuable feature of TeamViewer is the ability to remote control a computer system. Overall it is a complete solution."
"The most valuable features of TeamViewer are the high performance and it is not complicated to use, neither for me nor for the one I'm helping."
"TeamViewer is a scalable solution."
"It is a scalable product."
"It was worth the investment. You can do file transfers and video calls with it. You can do a lot of copy paste stuff. E.g., if I have a file and want to place it on somebody's machine, I can just copy it off of mine and paste it right on their machine. I don't have to put it in a Dropbox account and have them log into it to pull it off. I can do all that right through TeamViewer. When you're looking at the TeamViewer screen, you think you are working on your own machine."
"I have been satisfied with TeamViewer overall."
"I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID."
"The solution is scalable."
"The RDM client (.NET issue, actually) can stall or lock up while it clears communication threads to the server."
"If there was a way to streamline the process, it would make it nice."
"Security roles could be improved, especially by enabling renaming of a role."
"The filing system of connections is a little clunky, but is completely functional."
"On complex setups, I actually needed to reach out to support to get it working correctly."
"The only complaint I have heard is there are too many updates. Each time there is an update (the app prompts to upgrade), it can be time consuming, especially when sometimes there are multiple updates per week."
"Sometimes when updating, the install window is on top of the prompt to close the application."
"There are always bugs to squash, beyond that, it is really kind of difficult for new users to discover and use many of the features due to the bewildering array of choices and ways to do things."
"TeamViewer can improve by making the interface more user-friendly. It looks very basic, they can make it more modern and easy to use."
"There is a paid version of this solution with more features available. However, they should provide more free features to the user, such as factor authentication."
"TeamViewer has a legacy and may not be using the latest UI trends."
"This solution could be improved by offering more flexibility in terms of usage."
"I can use up to three computers, but sometimes I have four. So, it would be nice to have at least four computers."
"Sometimes, the app can be a little cumbersome when accessing certain aspects of the program."
"Some of the additional features, like the meeting stuff, is making it too cluttered."
"We'd like to be able to work from mobile to desktop and vice versa. We'd like more mobility."
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Devolutions Remote Desktop Manager is ranked 26th in Remote Access while TeamViewer is ranked 1st in Remote Access with 85 reviews. Devolutions Remote Desktop Manager is rated 9.8, while TeamViewer is rated 8.6. The top reviewer of Devolutions Remote Desktop Manager writes "Best remote connection manager you can use today". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Devolutions Remote Desktop Manager is most compared with Microsoft Remote Desktop Services, BeyondTrust Remote Support and VNC Connect, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and BeyondTrust Remote Support. See our Devolutions Remote Desktop Manager vs. TeamViewer report.
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