We performed a comparison between DX Performance Management and DX Unified Infrastructure Management based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"You can have thousands of devices inside and hundreds of thousands of interphases without a problem."
"What is most useful is visibility."
"The solution's performance itself is very good because it is a vertical database that loads very fast in comparison to other products."
"Scalability is the reason we bought the product to begin with. It was designed from the ground up for carrier-grade services, and we are in effect a MSP ourselves. So we were really interested in looking at something to be able to handle the multi-tenancy and scale as large as possible. This was the only solution that we really considered at that level."
"We're able to present data from multiple back-end collection sources into a single dashboard for the users. So they don't have to go to multiple locations to get data about a particular item, or device."
"We have been able to get a little bit better at seeing more things in real time and more just in time, so we're less reactionary."
"There is another component of the tool called Network Flow Analysis. It gives us the ability to troubleshoot issues which do not appear right away."
"There is a good amount of vendor certification which comes with the product. That's all factory-loaded, no need to load any custom-made files. Most of the metrics are calibrated and captured from the devices based on the defaults available from vendor certification."
"The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value."
"DX UIM is scalable."
"You can scale it pretty much however way you want to as long as you have the servers to throw at it."
"The monitoring of the applications to let our business know when things are performing and that they're up and available."
"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."
"It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment."
"The real value is our being able to pull all the historic data that we need in order to gather every little metric and nuanced piece of information from a given device, a given piece of infrastructure, in order for us to generate alerts."
"One of the things that I like about DX Infrastructure is that the topology is good enough to see what is happening in the infrastructure. You also get alerts if something is happening in the network. There are many features and benefits. It is serving our customers in knowing exactly how their network is performing in terms of reliability. It also helps them in planning the capacity. They know how much bandwidth the branches are consuming."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"Global synchronization errors. Sometimes it just doesn't finish in time due to the load."
"Even though we can see when something is not available, it would also be it would be nice if some sort of alerting took place to that you could know immediately if something went down."
"When it goes through discovery, or whatever it is doing in the back-end that slows it down, sometimes we get some failures with it. "
"This tool gathers so much data, which makes it hard to convert over. To upgrade it, you really need the solution backed up. That is the issue that we are facing right now."
"DX Performance Management should increase high availability. If one of my two data centers goes offline and the other is operational, I need a seamless transition from the primary to the secondary data center. It's crucial to maintain consistent monitoring of the devices during this transition. Therefore, I require continuous, 24/7 monitoring of my system using this tool."
"Product has issue collecting IP SLA data."
"I'm not a fan of many extra features since they usually burden the software and reduce its reliability."
"This may be available by now but for server space, when it comes to the disk file system, I'd like to see that graphically represented, or the trend, rather than what I'm seeing now."
"We want to see more investment in the UI and the dashboard."
"Reporting capability can be improved especially when it comes to availability."
"Currently lacks a mobile application which would be helpful."
"DX UIM's reporting and customization need to be improved."
"The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."
"The dashboards need to be improved."
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DX Performance Management is ranked 35th in Network Monitoring Software with 31 reviews while DX Unified Infrastructure Management is ranked 36th in Network Monitoring Software with 120 reviews. DX Performance Management is rated 8.2, while DX Unified Infrastructure Management is rated 8.2. The top reviewer of DX Performance Management writes "The vertical database loads faster than any other product available". On the other hand, the top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". DX Performance Management is most compared with DX Spectrum and SolarWinds AppOptics, whereas DX Unified Infrastructure Management is most compared with ManageEngine OpManager, SCOM, DX SaaS, DX Spectrum and SolarWinds Server and Application Monitor. See our DX Performance Management vs. DX Unified Infrastructure Management report.
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