We performed a comparison between DX Spectrum and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"Scalable and stable network monitoring tool with a simple setup."
"I can use it to detect whenever things go wrong on my network."
"The integration point."
"The monitoring just comes to us: "Oh, there's something wrong with that machine." It tells us. There are some 50,000 machines or so, all doing different things. And if they go down we hear about it."
"The most valuable feature is the auto-discovery, which is nice because you don't have to do anything to add a new component."
"The presentation layer is pretty simple and straightforward."
"Allows us to have a single console/notification point, with the alarms of all the tools that we use for monitoring."
"The main thing is obviously notifications about alerts, getting ahead of the curve to make sure that we do not have system going down, or if it is down we get to know it earlier."
"Their technical support is pretty good and responsive. We have a real good relationship with them."
"You don't have to go through a list of 500 servers."
"The most valuable feature is application monitoring."
"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
"The most valuable feature of New Relic is its ease of use."
"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."
"As New Relic is already integrated with Drupal, we can get our projects done with best practice and with the best value that we believe in."
"The product's initial setup phase was very easy."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"The Spectrum OneClick is a Java-based client, and that's aging. Really, before any new feature integration, I'd love to see a comprehensive rebuild of the UI."
"Our consultant was four months on-site doing Spectrum setup and working through issues."
"The CA Technologies sales team destroyed their relationship with our business units."
"It takes some time to learn how to use this solution."
"Huawei devices are not properly supported, and there are incompatibility issues related to certain protocols."
"DX Spectrum is stable. However, now and then there are some issues, but overall it is good."
"If they could interact with the MIBs of vendors better, and have a lot more pre-loaded ones, that would be amazing for us right now."
"The upgrade process could be smoother. More of the steps around upgrading could be automated."
"The UX/UI design of New Relic APM could be improved. The solution currently has some slow pages in terms of loading and viewing the pages, for example, the reports. The reports and other pages take a long time to load."
"The solution is quite expensive."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"The browser isn't exactly reliable."
"There were some settings we had issues with."
"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
"The price could improve."
"The solution only supports the cloud platform and not on-premises."
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DX Spectrum is ranked 13th in Network Monitoring Software with 115 reviews while New Relic is ranked 6th in Network Monitoring Software with 152 reviews. DX Spectrum is rated 8.4, while New Relic is rated 8.6. The top reviewer of DX Spectrum writes "Comprehensive alerts, beneficial overall network viability, and scalability not limited". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". DX Spectrum is most compared with DX NetOps, Zabbix, SolarWinds NPM, Cisco DNA Center and Nagios XI, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our DX Spectrum vs. New Relic report.
See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.
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