We performed a comparison between DX Unified Infrastructure Management and PRTG Network Monitor based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"MultiWAN and Balance service"
"One of the things that I like about DX Infrastructure is that the topology is good enough to see what is happening in the infrastructure. You also get alerts if something is happening in the network. There are many features and benefits. It is serving our customers in knowing exactly how their network is performing in terms of reliability. It also helps them in planning the capacity. They know how much bandwidth the branches are consuming."
"Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function."
"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."
"The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology."
"Another division handed us the opportunity to monitor their solutions as written, and UIM was very useful for that."
"Scalability and flexibility. The product can grow with your infrastructure so you don't have to install other products. Just add components. It's very simple."
"It gives an alarm when there's something going on, not just when there's an expected spike that happens every night on a server."
"The most valuable feature of PRTG Network Monitor is real-time monitoring."
"The best feature is that it lets me know what is going on. I need to know if something has gone down, I need to know if something is running very slowly. PRTG tells me that."
"The technical support seems to be quick, clever, and has a comprehensive knowledge base online, which is fantastic."
"One of the valuable features is the diversity of metrics available to us to monitor. It's all there, it's all in the box. It's all made very easy, by virtue of it being pre-configured."
"PRTG has improved our visibility and response time to issues related to remote sites."
"The solution provides us response times to issues."
"It is pretty simple to use, which is always a good thing. It's been very reliable in updating us if any issues crop up."
"It is able to satisfy all our requirements in terms of email notifications and specific errors on the devices."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"There should be wider coverage of storage infrastructure."
"How we can get more native information from CA's solutions."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"It would be good to implement views showing the aggregated status graphically."
"The UIM has no features through goods and services yet. "
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts."
"It needs a little bit more functionality in the Admin Console."
"Performance-wise, PRTG Network Monitor still needs improvement because a large number of SNMPv3 queries reduces tool performance."
"Having a Unix implementation or Unix installation could be an improvement. Right now, it's based just on Windows, and that's a problem for some customers."
"The thing that we do struggle with a bit is in the historic data. If I want look over 30 days, because it averages out onto one graph, you can't zoom in and drill down information."
"The licensing policy needs more flexibility."
"PRTG Network Monitor can improve by having better integration with devices."
"I would like to see Office 365 monitoring. Essentially, it doesn't do it. I assumed not at all, but apparently it does it slightly. However, due to issues with APIs, they currently don't provide full monitoring for O365."
"The database needs improvement."
"Users need to buy the more expensive licenses if they expect to be able to scale."
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DX Unified Infrastructure Management is ranked 38th in Network Monitoring Software with 120 reviews while PRTG Network Monitor is ranked 5th in Network Monitoring Software with 96 reviews. DX Unified Infrastructure Management is rated 8.2, while PRTG Network Monitor is rated 8.2. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". DX Unified Infrastructure Management is most compared with ManageEngine OpManager, SCOM, DX SaaS, DX Spectrum and SolarWinds Server and Application Monitor, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, SolarWinds NPM, Nagios XI and ManageEngine OpManager. See our DX Unified Infrastructure Management vs. PRTG Network Monitor report.
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