We performed a comparison between Dynatrace and HeadSpin based on real PeerSpot user reviews.
Find out in this report how the two Mobile APM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is an amazing tool for application root cause analysis and business function analytics"
"From a diagnosing standpoint, it has been a game changer. Before, we did not have monitoring, so anytime there was an issue, it was just guess-and-check."
"The most valuable feature is, I can quickly go to the PurePath and find the problem in the application. I can say that it provides me a way by which I can quickly find the root cause of the problem."
"Dynatrace is stable."
"Smartscape display for ease of visibility, pinpointing a exact problem, and providing necessary details for fixing and even improving on."
"The most valuable feature is the fact that you can drill down to the code level and get a breadth of information."
"It has helped us improve the performance of many of our applications."
"The PurePath feature enables you to see the path from click to database query."
"The most valuable feature of HeadSpin it's the integration with other solutions. It is great. I can search for an element or do a quick debugging on the application right on HeadSpin. It's very useful."
"The most valuable feature is that this is the first connected intelligence all-in-one platform."
"It has an interesting feature called AV box testing. A lot of companies that are in the OTT segment don't really understand what their streaming is like. They can't test for streaming quality. There are restrictions where you cannot simulate live streaming. For example, on Netflix, you can't simulate how a movie is being streamed on a remote device. That's why HeadSpin has got this AV box testing feature. It is a patented feature. They send an AV box to your location, and you can test live streaming, which is something that no other company does."
"The technical support is really helpful because we can set up direct calls with them if we want to. We can use Zoom or Google Meet to interact with them directly, and if there is an issue in our system, they will help us by reproducing the issue in their machines and trying to figure out a solution. The support is really smooth, and we like that they're very supportive."
"The initial setup of HeadSpin was very easy and user-friendly. It was easy to configure and write a script."
"The most valuable features of the product are the performance parameters it gives us."
"I'd like to see native support, because we're launching native apps in multiple countries so we really want to have a really good feel for how those apps are going and how well they're performing, if there are issues."
"The dashboard could improve."
"One thing we'd like to see is mobile native replay. They don't have a timeline on it yet, but that's one of the key things we're looking at, to get rid of one of our incumbent products that does replay."
"Some technical architectures are based on an event mechanism operating via a publish/subscribe system. APM technology sometimes reaches its limits to go upstream."
"There is a limitation on timeframe. Now, if you look at the dashboard, it will state five minutes, then 15 minutes, then one hour, then six hours, and finally 24 hours. I would like them to provide a set of options defining the business hour."
"It often produces "false alarms" and cannot identify failure patterns over days/weeks that do not indicate concern."
"I think at times AppMon has given some folks some headaches from a configuration standpoint, and a maintenance standpoint, but aside from that I don't think they've really had many headaches with it."
"Regarding features, it would be good if there would be some features regarding app security."
"Sometimes, devices go offline and some features are not functioning on some devices, specifically on iOS."
"HeadSpin needs to improve the hardware. With the mobile, the battery life reduces and must be continuously charged."
"If you want to do some testing or check the devices manually or check the application in a particular device manually, it is really laggy. That's a disappointment because sometimes we would like to do manual testing when our local devices are not available."
"HeadSpin could improve on the user interface because it is very poor. The checks that are done on the iOS devices are very difficult, but for Android, it runs great. For all iOS devices, the user interface and how it interacts with the device are very poor."
"They should automate their onboarding. A lot of things are still manual. They can create a video assistant or something like that to completely automate the entire process."
"Support and pricing could be improved."
Dynatrace is ranked 1st in Mobile APM with 342 reviews while HeadSpin is ranked 6th in Mobile APM with 6 reviews. Dynatrace is rated 8.8, while HeadSpin is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of HeadSpin writes "It fulfills everything from automation to manual performance". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas HeadSpin is most compared with Perfecto, BrowserStack, Sauce Labs and pCloudy. See our Dynatrace vs. HeadSpin report.
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