We performed a comparison between GoToAssist and Microsoft Remote Desktop Services based on real PeerSpot user reviews.
Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access."The ability to change the way that the client works to a service so that we can get a little bit deeper into the operating system, as opposed to just an app running is the most valuable aspect. We also like the unattended sessions. Those are probably the two most important things to us. It's important because we can't do certain things when it is just an application running."
"In terms of the valuable features, I like the profile, the new version is really good."
"I like the way it can assess our system."
"The most valuable part of RDS is that it allows you to work from any location and check the server through a VPN connection."
"The most valuable feature is that it gives me full accessibility to my servers."
"The most valuable features are the desktop session and desktop virtualization."
"Since the tool has a graphical user interface, it's easier for us to access the server."
"I give the stability a nine out of ten."
"The solution is stable."
"If they included some sort of monitoring system for managed services so we can have it all in one package, that would be helpful. There are managed services solutions that allow us to remote into the computers, but a lot of them have too much overhead. Usually, the remote connection is not as simple and as fast and cannot be run as a service."
"In the past, my company had faced some issues related to the stability of the product. The product's stability can be improved."
"Security in the connection between us and our clients' servers is something that can be improved."
"I would like to see a web-based interface, instead of client installation to refresh the UI through HTML."
"The product is not very scalable."
"The user interface needs improvement."
"Microsoft Remote Desktop Services is only available for the professional version of the Windows operating system. This restricts a lot of users. The feature should be available for all versions."
"I would like to be able to access the remote desktop using a web-based interface, rather than having to use the client."
"From the perspective of an IT professional, Microsoft Remote Desktop is very easy to use. However, it could be made easier to use for the end user, especially when it comes to activating it."
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GoToAssist is ranked 25th in Remote Access while Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews. GoToAssist is rated 9.0, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of GoToAssist writes "Has the ability to change the way that the client works to a service so that we can get a little bit deeper into the operating system". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". GoToAssist is most compared with LogMeIn Rescue, TeamViewer, GoToMyPC, LogMeIn Pro and Splashtop Remote Support, whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and Parallels Access.
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