We compared Veritas NetBackup and IBM Spectrum Protect based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Veritas NetBackup is praised for its versatility and integration with third-party applications. Users appreciate its virtual server backup capabilities, cloud integration, and malware protection. Veritas NetBackup would benefit from streamlining implementation and incorporating additional cloud solutions. IBM Spectrum Protect is highly regarded for its ability to integrate with tape libraries and its customization options. Users also praised Spectrum Protect for its compatibility with various products, scalability, and stability. IBM Spectrum Protect could improve its integration with cloud services and make its interface more user-friendly.
Service and Support: Some users reported positive experiences with Veritas customer service, but others said that it sometimes took a long time to resolve issues and support is inconsistent across regions. IBM’s customer service is described as high quality, friendly, knowledgeable, and responsive. At the same time, some said the support process can be lengthy.
Ease of Deployment: On the other hand, opinions on Veritas NetBackup's setup complexity are diverse, with some finding it straightforward and others perceiving it as more intricate. IBM Spectrum Protect's initial setup is challenging and demands skilled professionals to configure multiple parameters and features. This process can be time-consuming.
Pricing: Opinions on Veritas NetBackup's pricing vary. Some consider it expensive but say it’s worth the price due to its extensive features. There are no additional fees aside from the basic license. IBM Spectrum Protect is considered expensive. The pricing model is complex, taking into account factors like processor type and volume.
ROI: Veritas NetBackup prioritizes constant availability and quick access, also resulting in a positive ROI. Users have realized benefits from IBM Spectrum Protect’s data protection and retrieval. They appreciate its ability to reduce storage requirements with larger tape sizes.
Comparison Results: Users say Veritas NetBackup is a versatile solution that offers robust compatibility, seamless cloud integration, and strong protection against malware and ransomware. NetBackup received mixed reviews for pricing and ease of setup, and some users said it could improve its cloud support. IBM Spectrum Protect is a reliable, customizable solution that allows smooth integration with tape libraries. At the same time, some say that the user interface could be more intuitive and Spectrum Protect could integrate better with the cloud.
"It's a very stable product, and we've never had any downtime with it."
"The solution offers very good flexibility."
"With Spectrum Protect, you can use any type of disk to back-end the repositories. It gave us flexibility to use whatever storage we wanted at our secondary site."
"This solution has improved our organization through better file and database recovery."
"We have better, faster backup times, and it has improved efficiency in the backups."
"Incremental forever: This feature helps us reduce backup time and backup storage space."
"The most valuable feature of this solution is the centralized enterprise backup."
"Forever incremental - allows TSM to optimize storage needs."
"The solution is easy to learn."
"This is the best solution that I know of."
"It has been around for so long, and it is very in-depth. It has a solution for everything that you can cover."
"It has a very good user interface."
"Backup and recovery software with great stability, and can support large-scale environments."
"The documentation is good."
"The most valuable feature is that you don't need any special connectivity - you just need to give your seller name, and then it automatically discovers all your virtual machines, which is a great benefit, especially in a bigger environment."
"The most valuable feature of cloud integration is the ability to send data outside of your location. This can be achieved by integrating cloud tier options or other object storage solutions."
"The solution should have better integration with VMware and with IBM Spectrum Protect Plus."
"The licensing isn't very clear. They should work to simply or clarify the cost structure."
"Integration with some applications in the healthcare field could be added, as that is a big part of our business."
"The initial setup is complex."
"Our new leadership has pushed us to go more toward the cloud, so we are definitely going to leverage anything we can in that direction."
"They should have a proper technical support team serving the customers and get issues resolved earlier."
"We would like to see bare-metal restorers."
"It would be helpful if the solution included some sort of ransomware protection."
"The cost is expensive."
"In the next release, I would like to have a better way to protect against ransomware attacks and a better way of logging issues where you don't have to enable the verbose logging to capture the problems."
"The solution costs too much."
"The HTML interface is a web application that does not offer all the features."
"It was very complicated, and it required a lot of work in terms of management. We have moved to Rubrik. One of the reasons for getting rid of Veritas NetBackup was the fact that at one point, we had the support staff with 12 to 15 people to manage Veritas NetBackup, whereas, with Rubrik, I'm the only one managing Rubrik. There is one more person who works with me mostly due to the fact that in case I'm not around, someone else knows what to do, but I'm the only one who is a full-time manager of Rubrik. The complexity of Veritas required a large staff to manage it. We had daily issues that had to be looked into and resolved. A lot of these issues revolved around Veritas' handling of VMware, which is why first we moved VMware off Veritas. After we did that, we were also able to reduce our staff count. Their licensing is a disaster. It is extremely complicated. In most cases, Veritas themselves can't understand their own licensing."
"The product is not able to keep up with other competitors in the market."
"Its integration with Nutanix and technical support can be improved."
"I would like to have support enabled for cloud backups."
IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews while Veritas NetBackup is ranked 5th in Backup and Recovery with 112 reviews. IBM Spectrum Protect is rated 8.0, while Veritas NetBackup is rated 8.2. The top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". On the other hand, the top reviewer of Veritas NetBackup writes "Efficient data recovery and replication features ". IBM Spectrum Protect is most compared with IBM Spectrum Protect Plus, Veeam Backup & Replication, Commvault Cloud, Rubrik and HPE StoreOnce, whereas Veritas NetBackup is most compared with Veeam Backup & Replication, Rubrik, Veritas NetBackup Appliance, Azure Backup and Zerto. See our IBM Spectrum Protect vs. Veritas NetBackup report.
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