We performed a comparison between Intercept X Endpoint and Symantec Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Intercept X Endpoint combines two products into one solution, offering strong performance, server protection, and efficient threat management capabilities. Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. Intercept X Endpoint could benefit from better integration with third-party vendors and improved support for virtual infrastructures. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities.
Service and Support: Some users found Intercept X Endpoint's support team knowledgeable and supportive, while others expressed dissatisfaction with responsiveness. Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support.
Ease of Deployment: Intercept X Endpoint has a straightforward initial setup, with quick installation and simple configuration and maintenance. Some users said they occasionally encountered issues that required reinstallation. Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment.
Pricing: Intercept X Endpoint is generally seen as fairly priced, but some users think it’s on the higher end of the price scale. The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable.
ROI: Users say that Intercept X Endpoint offers exceptional defense against ransomware and zero-day threats, leading to a positive return on investment. Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment.
"Ability to get forensics details and also memory exfiltration."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The most valuable feature is the analysis, because of the beta structure."
"The solution was relatively easy to deploy."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The product's initial setup phase is very easy."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The client isolation feature is a very effective feature."
"The dashboard is user-friendly."
"This is really good because it's applicable to zero-day threats."
"The most valuable feature is the supervisory side of it where we can watch the throughputs, and even the loading of the device, to see how much traffic is happening."
"It does its job — it protects us from viruses. We don't really interact with it very much."
"Solution for endpoint detection and response, with good stability and scalability. Users also benefit from email protection and data loss prevention."
"The most valuable feature is the behavioral, non-signature-based threat detection."
"The solution protects us."
"The solution is easy to use."
"Symantec has cloud-based endpoint protection, so whether a user is off the network or on the network, the endpoint will be protected by the cloud."
"It is a stable solution...It is a very scalable solution."
"The solution is easy to use"
"The most valuable feature for our organization is the antivirus, as our staff is the target of zero-day malware and viruses."
"Symantec End-User Endpoint Security is easy to use."
"The solution is completely scalable."
"The pricing is pretty good."
"We'd like to see more one-to-one product presentations for the distribution channels."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The solution is not user-friendly."
"FortiEDR can be improved by providing more detailed reporting."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"The solution is not stable."
"The solution should address emerging threats like SQL injection."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"We would like more application control in order to be able to schedule times and access."
"Integration with firewall solutions could be better."
"The security is good but the feature set is limited."
"The cloud management console could be a little more user-friendly."
"They might want to offer an MSP model for licensing, to offer the solution as a software as a service."
"I have not done it, but integrating it with authenticating the users on the Windows system looks a bit complicated to me. It could be because I don't understand it."
"In my opinion, there have been significant developments in the product. In my opinion, I don’t have any suggestions as of now, however I can suggest a cost deduction which will be beneficial for all the parties. It will also relieve our budget and benefit our team."
"I would like to have a built-in firewall, rather than having to integrate one."
"We were having a problem in Version 14, where the client machines used to go into the health state and once it restarted, and never came back again."
"We are not satisfied with this solution. It needs a lot of improvements. It doesn't detect the most recent malware and unknown threats. With most of the users working from home these days, there is also a need for some extra security layer. That's why we are thinking of going for a better solution that will take care of all of our endpoints and work from home situation. Symantec also has to work on EDI technology. Vendors like Palo Alto and Cisco are coming with their own intelligence and cloud infrastructure in which unknown threats are regularly watched and monitored, and they are reported to the admin."
"It is only available to use on computers with higher-end specs."
"The detection and response can always be improved."
"The solution is very difficult to uninstall. There isn't really a way to uninstall the product at all, which is quite a headache."
"We are not satisfied with the technical support."
"There was an administrative feature, which was available in the previous version, which has been removed. We would like that feature to be added again."
"The biggest thing I would like to see is malware remediation, if there is some kind of outbreak. We'd like to see better remediation and better detection and response. It's pretty good at capturing things, but it doesn't stop everything, so better machine learning would be helpful."
Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 101 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews. Intercept X Endpoint is rated 8.4, while Symantec Endpoint Security is rated 7.6. The top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Wazuh, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks. See our Intercept X Endpoint vs. Symantec Endpoint Security report.
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Having used both I'd go with something other than either of these two solutions.
Both deep dive onto your local computers making them impossible to remove, Should the need arise you'll end up having to reimage equipment to fully remove the products. Bloated and they dig their hands into everything on the local machines.
If these are your only two choices, then go with Sophos as it's a MUCH better product.
If you refer to the MITRE Attack analysis, BitDefender is the best, in terms of 100% accuracy and the most number of detections, for the second consecutive year.
@Udhayakumar Murugan,
First, I don't know the budget of yours (which is important) and if you have a budget then you must choose two different vendors to protect you.
And you must have a hardware firewall - it's your first protection layer and you can choose Sophos firewall + Kaspersky endpoint or FortiGate firewall + Sophos endpoint.
My advice to you: FortiGate firewall and Kaspersky endpoint.