We performed a comparison between Symantec Endpoint Security and Trend Micro Deep Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Trend Micro Deep Security is the winner in this comparison. Many Symantec Endpoint Security users report being unhappy with the product’s support and AI capabilities. In contrast, Trend Micro Deep Security receives high marks for its automated features and for its support.
"The price is low and quite competitive with others."
"NGAV and EDR features are outstanding."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"This is stable and scalable."
"The product detects and blocks threats and is more proactive than firewalls."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"It is stable and scalable."
"The best thing about Symantec is its ability to control our endpoints from a single point. You can manage the antivirus definitions, upgrades, remote scanning, etc., from one console."
"The most valuable feature of Symantec Endpoint Security is the protection of our systems."
"The administrator's console is very good and easy to manage with it. Deploying patches, definition updates and report is simple."
"Symantec's detection capabilities are strong. It involves run protection and behavioral analysis."
"Its ease of use in deploying it and regular updates are most valuable."
"The firewall, malware, and anti-virus protection have earned its keep in times past by catching the unexpected."
"Offers good antivirus and local firewall."
"The most valuable features of Symantec Endpoint Security are endpoint protection, antivirus, firewall, and policy creation."
"It serves its purpose and works well."
"It helps with virtual patching and IDS fetching."
"The vulnerability scanning reduces false positives by quite a bit."
"Deep Security's most valuable features are antivirus and host intrusion detection."
"In addition to providing our clients a view of what's happening in their data centers, it also does virtual patching in the data center. It enhances the security in the data center big time."
"The most valuable feature of this solution is the virtual path function, which is the reason we chose to implement it."
"This product offers good protection against many types of malware."
"Their support is good. They are responsive, which is nice."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The solution is not stable."
"We'd like to see more one-to-one product presentations for the distribution channels."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The solution should address emerging threats like SQL injection."
"The dashboard isn't easy to access and manage."
"FortiEDR can be improved by providing more detailed reporting."
"Sometimes, when we are creating a new policy, some of the clients are not being updated with the latest policy."
"Its GUI needs improvement. It's good, but it needs to be improved in terms of management and reporting."
"There is no local support for Symantec products in Hong Kong."
"About four years back, Symantec's signature was very heavy and their signature patch was around 200MB or 300MB files."
"The whitelisting feature does not work as expected."
"The solution is very difficult to uninstall. There isn't really a way to uninstall the product at all, which is quite a headache."
"The solution could improve by adding encryption. If it had encryption along with antivirus it would be better."
"It is only available to use on computers with higher-end specs."
"I would rate tech support in the range of six to eight out of 10. Time to provide solution could be improved."
"I would like to see better pricing. The pricing could be lower."
"The tool should integrate SIM functionality. It should also improve customer support."
"It should have XDR and EDR integration. It would be nice if they can tie it up with an XDR or EDR."
"The setup is fairly complex. The deployment took around two months."
"Deep Security's reporting functionality could be improved."
"We have had some issues when it drains some of the resources of the server."
"It would be better if they merge a few features into one product. For example, they have an encryption feature that is separately sold. If they could merge it with Apex One or any endpoint security solution, maybe it would also be good for the end user."
Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews while Trend Micro Deep Security is ranked 1st in Virtualization Security with 81 reviews. Symantec Endpoint Security is rated 7.6, while Trend Micro Deep Security is rated 8.6. The top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". On the other hand, the top reviewer of Trend Micro Deep Security writes "Offers excellent endpoint protection and great stability ". Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Kaspersky Endpoint Security for Business, whereas Trend Micro Deep Security is most compared with Trend Micro Apex One, CrowdStrike Falcon, Microsoft Defender for Endpoint, Trellix Endpoint Security and Kaspersky Endpoint Security for Business.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.