We performed a comparison between iServer and MEGA HOPEX based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Architecture Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Tech support is very responsive. They solved issues within a prompt response time."
"The product has a valuable customized model."
"There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"The initial setup is easy."
"We like the governance."
"It has helped having data lineage in the business cluster, which is used as control artifacts."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"The most valuable feature of MEGA HOPEX is the publication method for static websites. You can generate the whole database into a static website. Additionally, in the new tabular entry, you don't have to put objects or links, you can go and fill a tab and the MEGA HOPEX will generate an object for you in a simple way."
"Customer support is fantastic. They are very helpful whenever we get on the line with the support team."
"What's most valuable in MEGA HOPEX is that it follows the reference model where each component is defined. I also like the diagram consistency in MEGA HOPEX."
"The solution is scalable. If a company needs to expand it, it's completely possible to do so."
"The main feature I find crucial in MEGA HOPEX is the catalog view, which provides a comprehensive visualization of all artifacts in one repository. Another valuable aspect is the availability of out-of-the-box outcomes, such as strategy maps and BPA models, eliminating the need for additional configuration. MEGA HOPEX allows users to focus on specific business areas, like risk management or data governance, providing a high-level overview while enabling deep dives into specific areas of interest. For risk management, MEGA HOPEX allows users to assess impacts, create recovery plans, and track action plans."
"The dashboard on the homepage makes for an enhanced view at a glance of the various work functions applicable to the user."
"MEGA offers a more integrated GRC platform to facilitate enhanced coordination between the functions of Risk, Compliance, and Internal Audit on a single platform solution - HOPEX."
"The ability to customize is valuable."
"The migration tool needs to be included in the main package, and not as a separate license."
"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."
"There are other solutions out there that have a better user interface."
"There could be features for process mining, process simulation, and analytics."
"I haven't used this solution long enough to know what areas could be improved."
"The modelling needs improvement, specifically forecasting capabilities and scenarios."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process."
"It would be great if this solution could integrate with other tools such as ITSM (ServiceNow) or CMDB."
"The initial setup is a little complex."
"The tool's UI should be more user-friendly."
"It takes a long time to learn how to use HOPEX. It's hard to work with it because the user interface is bad. For example, if you want to build a complex system diagram, you need a lot of knowledge to do this correctly and make it readable. In MEGA, you need to create a report and it takes a long time to publish it. The publishing is offline. With RDoC, everything is online."
"We would like to see integration with other products, such as being able to use our workflow with SharePoint and Microsoft Office."
"This product is expensive and would be improved by lowering its price."
"The product must improve integration with other tools."
"Better documentation and training would be helpful."
iServer is ranked 6th in Enterprise Architecture Management with 15 reviews while MEGA HOPEX is ranked 4th in Enterprise Architecture Management with 36 reviews. iServer is rated 7.2, while MEGA HOPEX is rated 7.8. The top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". On the other hand, the top reviewer of MEGA HOPEX writes "Easy to use and robust with good features". iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, Visio, ARIS BPA and BiZZdesign HoriZZon, whereas MEGA HOPEX is most compared with Sparx Systems Enterprise Architect, LeanIX, ARIS BPA, Visio and Camunda. See our MEGA HOPEX vs. iServer report.
See our list of best Enterprise Architecture Management vendors and best Business Process Design vendors.
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