We performed a comparison between iServer and Visio based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."iServer has valuable features for workflow and document management."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"Tech support is very responsive. They solved issues within a prompt response time."
"The product has a valuable customized model."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"It has helped having data lineage in the business cluster, which is used as control artifacts."
"The solution is easily modified to suit your needs."
"We like the governance."
"It is pretty easy to use if you are looking for this type of solution."
"The main reason I choose Visio is that it is easy to use. The user interface is familiar and straightforward. Additionally, it offers a variety of templates, such as those for Cisco solutions, which make it easy to create diagrams for specific use cases. For example, we use a Cisco Meraki switch and we can find the exact template for it, then we can easily drop in the components and connect the cables to create the diagram."
"A major benefit of Visio is its user-friendliness. Upon opening the program, you have access to a variety of pre-made templates, saving you time and effort. All you need to do is input your data into the template and you're ready to proceed with your project."
"What I like about it is that the templates are easily findable and usable, and they are usually created for other software packages. It seems to be pretty much widely adopted in the industry."
"Drawing flowcharts is the most valuable feature of Visio."
"The interface is the most valuable aspect of this solution."
"The most valuable feature is how easy it is to use."
"Visio makes it easy to communicate your ideas from several areas of your imagination across several domains."
"The migration tool needs to be included in the main package, and not as a separate license."
"Requirements management needs to be improved."
"There are other solutions out there that have a better user interface."
"The modelling needs improvement, specifically forecasting capabilities and scenarios."
"It runs relatively slowly."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"Cannot see which activities are control activities."
"More visualization techniques and ways to report the data might be helpful."
"The product's installation phase can be a difficult process if you don't have the deployment script with you since it is very important to know what you are doing when you are dealing with the setup process."
"From my perspective, Visio could probably add more help guidelines for users, and I would prefer to see more intuitive user interfaces to help with dragging and dropping, using the right components, etc."
"Portability from Visio to PowerPoint and vice versa could be simplified."
"They could improve the drawing function, other solutions provide easier drawing capabilities."
"Its support team could be well-equipped with the required information."
"Lacks stencils for new technologies in the solution."
"The one particular thing which I would like to see improved is in comparison to other products in the market, and is still lacking in Visio, is publishing on a web application. For example, there is a freeware application business process modeling tool, Bizagi."
"One thing that I always felt was missing was the ability to integrate with other Microsoft products, particularly with things like SharePoint or other Excel Office tools. It may be available, but it is not as good as it could be."
iServer is ranked 13th in Business Process Design with 15 reviews while Visio is ranked 1st in Business Process Design with 100 reviews. iServer is rated 7.2, while Visio is rated 7.8. The top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". On the other hand, the top reviewer of Visio writes "A software for drawing a variety of diagrams which include flowcharts, org charts, building plans, floor plans, data flow diagrams". iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, ARIS BPA, MEGA HOPEX and BiZZdesign HoriZZon, whereas Visio is most compared with Sparx Systems Enterprise Architect, Bizagi, Visual Paradigm, IBM Blueworks Live and MEGA HOPEX. See our Visio vs. iServer report.
See our list of best Business Process Design vendors.
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