We performed a comparison between ITRS Geneos and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."
"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."
"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."
"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."
"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."
"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."
"I love the GUI. Almost everything is accessible through the web interface. It is very user-friendly. It is easy to drag and drop resources wherever you want them."
"Being able to easily, and quickly obtain disc space statistics from servers and determine how much was free or used on various volumes."
"The biggest thing for me is that it provided enough information for me to monitor. It alerts and provides you with the information you need."
"The most valuable features of SolarWinds NPM are network performance monitoring and the overall benefit for servers."
"The set up was very easy. We didn't have any problems with the setup. The deployment took less than an hour."
"The initial setup is easy."
"Can easily be interconnected with other management systems."
"We have configured multiple alerts for our network devices, including routers and switches, so that we are notified if any interface goes down."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"I would like better access to the data that is being collected."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."
"t needs to have better middleware integration for things such as application and Microsft SQL servers."
"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."
"I would like to see some enhancement on the reporting side, such as making it a little bit easier to create reports or having a larger assortment of canned reports."
"The aesthetic widgets should be dynamic widgets, so the customization can be even more customizable."
"The evaluation time for the product is too short especially for large corporations."
"There should be a little bit more integration in some of the other tooling and utilizing the APIs of devices or tools could be a little bit better."
"The scalability can be better."
"SolarWinds NPM can be very slow at times. The database optimization can be done to improve the product performance."
"The solution could be more secure."
"It is difficult for stakeholders to translate technical requirements, which results in difficulties selecting a platform or implementing a solution."
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ITRS Geneos is ranked 17th in Network Monitoring Software with 57 reviews while SolarWinds NPM is ranked 4th in Network Monitoring Software with 147 reviews. ITRS Geneos is rated 8.2, while SolarWinds NPM is rated 8.2. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Datadog and Prometheus, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and Entuity. See our ITRS Geneos vs. SolarWinds NPM report.
See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.
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