We performed a comparison between JenniferSoft and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The dashboard is a valuable feature."
"It has helped us maintain a much higher uptime than we had previously."
"The integration and configuration of New Relic is straightforward and easy."
"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."
"It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard."
"End-user Synthetics and monitoring are very good."
"As New Relic is already integrated with Drupal, we can get our projects done with best practice and with the best value that we believe in."
"Server uptime is its most valuable feature."
"The versatility of the solution is its most valuable feature."
"The solution is pricy and has room for improvement."
"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."
"The customization of the start and end time is kind of cool."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"The connectivity between legacy and newer cloud applications is not great."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"The solution only supports the cloud platform and not on-premises."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
JenniferSoft is ranked 52nd in Application Performance Monitoring (APM) and Observability with 1 review while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews. JenniferSoft is rated 8.0, while New Relic is rated 8.6. The top reviewer of JenniferSoft writes "Easy to deploy, stable, and scalable". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". JenniferSoft is most compared with Grafana, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus.
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