We performed a comparison between KiSSFLOW and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the performance."
"The best thing is the no-code part. Even a person without experience with the coding language can easily understand and build the processes."
"I like the forms which help us to get information."
"Kissflow is intuitive and easy to use, and I haven't faced any errors using the solution so far."
"The flexibility and speed in modifying and creating processes are great features. If we have a process in mind, we can usually create it within ten minutes."
"Kissflow has reduced the bottleneck around getting approval for certain items in the company."
"The user interface is very, very good."
"The most valuable feature is APIs. Its integrations are very flexible, allowing developers to connect multiple applications like DocuSign, Salesforce, OpenText, and SEB."
"Allowed us to develop and quickly release with confidence using cloud technologies."
"The case management functionality of this solution has been most valuable."
"The solution offers excellent workflows."
"The best part of Pega, for me, is that they let you reuse a lot of the aspects in the product."
"Pricing is a little on the high side."
"The solution has very helpful technical support."
"The case management is great."
"The most valuable feature is flexibility, as we can configure it to best suit our requirements."
"KiSSFLOW needs to improve its integration."
"The UI, though is pretty friendly and easy to use, can be improved in some aspects."
"There is room for improvement in terms of stability."
"Some of the tool's fields only accept certain types of text. The input fields are inflexible."
"The integration between forms should be made easier."
"One area where I believe Kissflow can be improved is customization."
"There is a lag in the delay between API calls."
"In future releases, it would be interesting to have a repository or portal within KiSSFLOW where users can interact with the KiSSFLOW community."
"Its implementation in the public sector was a bit complex."
"The previous versions had good training documents but the updated versions need to improve the documentation."
"Reporting is not so clear and not so great. We really struggle to get the right reporting. When we need reporting based on the content of the tickets, we are not able to get it. The MIS reporting is not great. That's one of the reasons why we are switching to ServiceNow. Its compatibility with the higher versions of Internet Explorer should be improved. It really works well in Mozilla Firefox or any other browser, but when it comes to Microsoft Edge or Internet Explorer, sometimes, the layout gets disturbed. The positioning of the buttons changes, and there is some distortion in the layout. I am not sure whether it is our configuration problem or Pega's, but when it is working in Mozilla Firefox, it should also work in Microsoft Edge or Internet Explorer."
"If it could also be integrated with robotics, it could help with a lot of things, even if we don't have APIs, we could still talk to other applications. If it could invoke a bot, for example."
"I believe that Pega's strategy when it comes to the UX part is not that great currently as compared to the other emerging BPM tools in the market."
"The way the IDE works with the chatbox and the taxonomy imports could be a little smoother."
"Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved."
"The UI part needs improvement."
KiSSFLOW is ranked 10th in Business Process Management (BPM) with 12 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 57 reviews. KiSSFLOW is rated 8.6, while Pega BPM is rated 8.2. The top reviewer of KiSSFLOW writes "The tool is intuitive to use and, through automation, has been a real time-saver". On the other hand, the top reviewer of Pega BPM writes "Provides built-in frameworks that can be reused and reduces time and cost". KiSSFLOW is most compared with Microsoft Power Apps, ServiceNow, Camunda, Nintex Process Platform and Appian, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, IBM BPM and Microsoft Power Apps. See our KiSSFLOW vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors, best Rapid Application Development Software vendors, and best Low-Code Development Platforms vendors.
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