We performed a comparison between LogMeIn Central and Microsoft Remote Desktop Services based on real PeerSpot user reviews.
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM)."I have called for help to their technical support, and they have been extremely helpful."
"This solution has allowed granular permission access to machines, very consistent and solid most of the time."
"The initial setup was simple."
"Using the product, we provide a quicker response when supporting customers."
"It saves us drive time, we don't have to go to clients. We can just use remote access."
"It is convenient for my workers to be at home. Therefore, it is easier for them as their second job to do the work. That is a plus, and I improve productivity."
"I like the encryption and security of LogMeIn. I think the end-to-end security on it, in and of itself, is really good. I use the two-point login system and it's great."
"No issues with stability. It has worked on every platform I’ve tried it on, and not interfered with anything."
"It's simple to set up."
"The solution is now stable."
"Installing Microsoft Desktop Services is straightforward."
"You can scale the product."
"Things can be made easier if someone is not with us or at a long distance since we can connect easily with those people. So, it's easy for us to use such features."
"I've had good experiences with Microsoft customer support."
"The solution is scalable."
"The most valuable feature of Microsoft Remote Desktop Services is that it scales well."
"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."
"Sometimes it just fails to load."
"It's not really a true RMM product but more of just a remote access."
"I do not like the antivirus."
"Do not use the technical support."
"There are some screens that are just ugly and difficult to manipulate."
"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."
"LogMeIn Rescue could be made a lot easier where you could just tell the person where to go and log in, and they could just log in. Or even make it simpler where you could just send a file to a person and they would click on it; just something easier. The way they have it right now, it's not easy."
"The solution isn't as good as the Citrix option."
"We find the services are not as transparent as we would like for our integration with Citrix."
"My customers are worried that the RDP protocol can be easily compromised and would like the option to use an alternative like Blast."
"The price is too high."
"It could offer better security for enterprises."
"The DB card needs improvement. I have a lot of experience with other competitors and Citrix is better than VMware and Microsoft. Citrix has more extensive features."
"I want to connect easily from an external network even when I'm not in my enterprise or company. It should be easy to connect or integrate Microsoft Teams, for example, with Microsoft Remote Desktop Services."
"Its look and feel could be updated. In Azure Remote Desktop Services (RDS), which is a VDI solution, we would like to see linked clones. It is a Hyper-V solution, and it doesn't support linked clones and uses a lot of storage. That's why we don't use it. VMware has a similar solution that supports linked clones for the master image."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
LogMeIn Central is ranked 10th in Remote Monitoring and Management (RMM) with 19 reviews while Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews. LogMeIn Central is rated 8.6, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of LogMeIn Central writes "Fast with an easy setup and a good interface". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". LogMeIn Central is most compared with TeamViewer, NinjaOne, Microsoft Configuration Manager, Atera and LogMeIn Rescue, whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and Parallels Access.
We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.