We performed a comparison between monday.com and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to attach files to boards and truly make it collaborative is the most important aspect of the solution."
"The handling and administration of Monday.com are manageable even for beginners."
"It allows you to be granular, and send each step."
"It's probably one of the most user-friendly platforms I've ever used."
"There are a lot of features and once you understand how to use them, it's quite easy to get the benefit out of them."
"The filters are extremely useful."
"The most valuable aspects of the solution include the charts which are very useful for the reports."
"The most valuable aspect of the solution is the fact that we can make the tool as we want, in the way it is the most useful for us."
"The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance."
"ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready."
"Everything is valuable. It is tough to choose a particular feature, but project portfolio management along with agile 2.0 are two key product features that I would suggest for services companies like us."
"As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira."
"The solution is scalable."
"The interface is extremely user-friendly."
"The ease of use is the most valuable feature. It's very intuitive to set up."
"The product is quite convenient and user-friendly."
"The mobile app is not as user-friendly and as adaptable as I'd like it to be."
"Speed and reliability need to be better."
"The documentation must be available in French."
"It would be quite cool if it could connect to my Outlook calendar and put the project deadlines in there."
"I would like to see more flexibility with sub-items as well as more customization of branding for dashboards and exported documents."
"The data linkage could be improved. For example, sometimes you cannot automate item creation when you link different items to each other. You cannot connect the data deeply from field to field. It's somewhat complicated to link a contact to some account fields and automate the contact's behavior based on the value of those fields. The data is sometimes not structured enough for deep processing."
"More demos on how to navigate and set up certain functions could be helpful."
"It would be beneficial to consider incorporating features that enhance the platform's customization capabilities in the next release."
"The portfolio managed is good for IT, but it's not good for non it's not necessarily great for construction projects, such as the building of physical infrastructure."
"The product comes with little options out of the box."
"The configurations are fine, but the user interface could be improved."
"The price keeps going up, and to remain competitive, it needs to have a competitive edge. I would like to see more of the latest innovations, in terms of AI, ML, and all of the latest cutting-edge technologies, included in the platform."
"The solution needs a few things in terms of resource management."
"The only issue for us is the pricing. It’s quite high in comparison with the competition."
"When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case."
"The cost could be improved. The solution is quite pricey."
More ServiceNow Strategic Portfolio Management Pricing and Cost Advice →
monday.com is ranked 1st in Project Portfolio Management with 222 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. monday.com is rated 9.4, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of monday.com writes "We can collaborate with our customers efficiently and professionally, and automation makes it easy for everyone". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". monday.com is most compared with Wrike, Asana, Microsoft Dynamics CRM, Zoho CRM and SAP CRM, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Planview PPM Pro. See our ServiceNow Strategic Portfolio Management vs. monday.com report.
See our list of best Project Portfolio Management vendors and best Project Portfolio Management vendors.
We monitor all Project Portfolio Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.