We performed a comparison between New Relic and Turbo360 (Formerly Serverless360) based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."
"End-user Synthetics and monitoring are very good."
"You don't have to go through a list of 500 servers."
"As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things."
"It allows the restriction of privileges and control of users."
"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."
"The most valuable feature is application monitoring."
"It offers helpful user metrics so we can learn more about the user experience."
"It offers all the core capabilities we need to manage and monitor our Azure services."
"Service Bus topic subscription monitoring turned out to be the most useful for us."
"It would be nice if there were pre-made dashboards."
"New Relic is very slow, and the app is a bit frustrating to use, which is something that has been happening a lot in the past year. During the last six months, I have noticed that it has become extremely laggy."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"The solution must provide better support for Azure Web Apps service."
"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
"The scalability can be improved."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications."
"The user interface of Serveress360 could be improved a bit to make the platform even easier to use."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews while Turbo360 (Formerly Serverless360) is ranked 41st in Application Performance Monitoring (APM) and Observability with 2 reviews. New Relic is rated 8.6, while Turbo360 (Formerly Serverless360) is rated 9.0. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Turbo360 (Formerly Serverless360) writes "Great topic subscription monitoring, helpful management, and useful for audits". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus, whereas Turbo360 (Formerly Serverless360) is most compared with Azure Monitor. See our New Relic vs. Turbo360 (Formerly Serverless360) report.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Cloud Monitoring Software vendors.
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