New Relic vs VMware Aria Operations for Applications comparison

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New Relic Logo
10,203 views|8,154 comparisons
94% willing to recommend
VMware Logo
1,507 views|1,341 comparisons
90% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Jun 27, 2023

We performed a comparison between New Relic and VMware Tanzu Observability by Wavefront based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: New Relic has an easy initial setup, whereas VMware Tanzu Observability by Wavefront's setup can be either easy or complex depending on the user's familiarity and involvement of network and security teams.
  • Features: New Relic provides detailed app data, precise alerts, and clear pricing, whereas VMware Tanzu Observability has effortless deployment and integration, container platform support, and open source tech compatibility.
  • Pricing: While New Relic charges monthly or yearly fees with additional charges for extra features or data ingestion, VMware Tanzu Observability by Wavefront may be more expensive due to high licensing costs for integrations and add-ons. However, some users find that the latter option is worth the money, especially for those who do not have the time to build their own observability tools using open source options.
  • Service and Support: Some customers have had positive experiences, finding the support to be responsive and knowledgeable or okay. However, others have encountered issues and feel that improvements could be made.
  • ROI: Some users found a good ROI with New Relic, while others were uncertain. On the other hand, VMware Tanzu Observability by Wavefront was said to deliver significant ROI by speeding up issue identification and resolution, reducing downtime, optimizing resource usage, and enhancing overall application performance and customer experience.

Comparison Results: New Relic stands out for its detailed network monitoring features, superior error debugging and correlation with logs, and intuitive user interface. Its pricing model is also more transparent and the setup process is straightforward. Although VMware Tanzu Observability by Wavefront is commended for its easy deployment and integration, its consumption-based billing model can make estimating costs and predicting usage difficult. Furthermore, users have found the initial setup process to be challenging and hope for a more seamless experience.

To learn more, read our detailed New Relic vs. VMware Aria Operations for Applications Report (Updated: May 2024).
771,157 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Working with the solution is very easy. It's user-friendly.""Server uptime is its most valuable feature.""They have baseline level alerting.""The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing.""We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part.""The product's initial setup phase was very easy.""Support for plug-ins (RMQ, Redis etc.) is a valuable feature.""It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."

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"People are very pleased with the implementation.""No issues with stability.""For us, the ease of deployment in combination with TMZ was the most important part because we don't have to manually deploy a complex monitoring solution. We can more or less do that with the click of a button, and we are not dependent on the developers to provide us with all the necessary features and functions to make that work. We can just deploy it on a workload cluster and monitor at least a good part of the workload. If we want to go into detail, we clearly need to make changes, but for a good part of application monitoring, it gives us good insights.""This solution allows me to have true visibility for any metrics when it comes to my cloud, and private.""The most valuable aspects of the solution are its ease of use and its ease of implementation.""Tanzu itself, integrated with multiple solutions, bestows support and security upon a container platform, especially when it comes to managing open-source container platforms such as Kubernetes.""The solution is great for virtualization and preparing the infrastructure in Tanzu to test products. It's very fast and has good visibility.""The features I find most valuable is the querying and alerting capabilities."

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Cons
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop.""The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help.""How granular I could go down at looking at certain data, especially related to the operations, is limited.""The browser isn't exactly reliable.""In the next release, I'd like to see a better pricing structure.""They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve.""New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided.""One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."

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"I would like to see integration with Kubernetes cluster and APIs so that you can manage the entire stack.""The initial setup should be easier and more seamless.""The documentation and integration with Kubernetes could be improved.""They could make it more easy to plug-in data so that a nontechnical person will be able to use it, like accountants or finance people. That way they don't have to ask us.""The implementation is a long process that should be improved.""It could use a URL document server. Everything in the market is moving towards automation and everybody's looking for the single click operations as well relational data locality.""In the new version, I would love to see more prediction capabilities. It would be great if one could see the alerts get a little more enriched with information and become more human-friendly instead of the technical stuff that they put in there. I think those would be really awesome outcomes to get.""The main problem I have is that the license cost is very high."

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Pricing and Cost Advice
  • "New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
  • "The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
  • "Cost is significant with a lot of extras."
  • "It would be nice if we could buy it annually instead of monthly."
  • "If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."
  • "I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."
  • "There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
  • "They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
  • More New Relic Pricing and Cost Advice →

  • "Different locations require different setups. In your terms, around 300 to around 400K USD."
  • "I don't have the details. In our case, there is a mixture in place. We have production usage, and we are also doing training for VMware. So, we also have a training instance. It is worth the money you would spend on it. That's because if you were to build all of this yourself by using some of the open source tools, then you would need a lot of time."
  • "The licensing costs are very high, particularly when you consider that we have to purchase a level 1 license for every integration, such as the load balancer, HAProxy, and the MSSP. And if you want to use vSAN, that's another license. Then, of course, Tanzu Observability has its own separate license."
  • "I would rate the pricing as three out of five."
  • More VMware Aria Operations for Applications Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:It allows the restriction of privileges and control of users.
    Top Answer:The solution only supports the cloud platform and not on-premises. Therefore, they should assess supporting the licensing on-premises as well.
    Top Answer:VMware comes with a support team, and if you have trouble, you can easily create a ticket, and VMware will help you. Therefore, the best aspect is the support.
    Top Answer:It's hard to set up Tanzu clusters. It's hard to do a POC. Once you set up a customer's environment, you easily see the problems. The initial setup should be easier and more seamless.
    Ranking
    Views
    10,203
    Comparisons
    8,154
    Reviews
    32
    Average Words per Review
    531
    Rating
    8.2
    28th
    Views
    1,507
    Comparisons
    1,341
    Reviews
    4
    Average Words per Review
    549
    Rating
    8.3
    Comparisons
    Also Known As
    New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
    Tanzu Observability, Wavefront, Wavefront by VMware, VMware Tanzu Observability
    Learn More
    Overview

    New Relic

    New Relic is a prominent application performance management (APM) and a real-time monitoring solution. This cloud-based platform is tailored for both small developers and large enterprises to track and optimize application performance.

    New Relic's strength lies in its comprehensive toolset that enables developers to diagnose and resolve issues quickly, ensuring high uptime and optimal performance of applications. The platform offers a wide range of features including real-time application monitoring, detailed performance insights, customizable dashboards, and in-depth analytics. It supports numerous programming languages and integrates with existing development workflows, making it a versatile choice for diverse IT environments.

    What are the key features of New Relic?

    • APM: Provides detailed insights into application performance, helping to identify bottlenecks and areas for improvement.

    • Infrastructure Monitoring: Monitors cloud, on-premises, and hybrid infrastructures to provide visibility into the health of servers and networks.

    • Real User Monitoring: Captures and analyzes end-user interactions to help understand the user experience across web and mobile applications.

    • Synthetic Monitoring: Uses simulated traffic to test and optimize websites and applications before they go live.

    • Dashboard and Visualization: Customizable dashboards that display key metrics and trends, facilitating quick decision-making and reporting.

    When evaluating New Relic, you should focus on the ROI aspects such as improved application performance, reduced downtime, and enhanced customer satisfaction. The platform's ability to provide actionable insights helps to preemptively address potential issues, thereby saving costs and improving operational efficiency.

    New Relic is widely implemented across various industries, including technology, e-commerce, finance, and media, where ensuring smooth application performance is critical to business success. Companies in these sectors use New Relic to gain a competitive edge by ensuring their digital services are reliable and perform at peak efficiency.

    In summary, New Relic is an essential tool for businesses seeking to enhance their application performance through advanced monitoring and real-time analytics. Its comprehensive features and flexible pricing make it a suitable choice for organizations aiming to optimize their digital operations effectively.


    VMware Tanzu Observability by Wavefront is a powerful tool for monitoring and analyzing the performance and availability of applications and infrastructure in real-time. 

    With its comprehensive monitoring capabilities, visualizing and analyzing data becomes effortless. The real-time alerting system ensures timely issue resolution, while scalability and a user-friendly interface provide a seamless experience for smooth operations.

    Sample Customers
    World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
    1. Atlassian 2. Cisco 3. Databricks 4. DigitalOcean 5. Equinix 6. Fidelity Investments 7. Google 8. Hewlett Packard Enterprise 9. Honeywell 10. IBM 11. Intel 12. JetBlue Airways 13. LinkedIn 14. Lyft 15. Mastercard 16. Microsoft 17. MongoDB 18. Netflix 19. Nvidia 20. Oracle 21. PayPal 22. Pinterest 23. Qualcomm 24. Red Hat 25. Salesforce 26. SAP 27. Spotify 28. Square 29. TMobile 30. Twitter 31. Uber 32. VMware
    Top Industries
    REVIEWERS
    Financial Services Firm23%
    Computer Software Company18%
    Media Company9%
    Retailer8%
    VISITORS READING REVIEWS
    Educational Organization30%
    Financial Services Firm14%
    Computer Software Company11%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Computer Software Company16%
    Manufacturing Company7%
    Government6%
    Company Size
    REVIEWERS
    Small Business35%
    Midsize Enterprise30%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise36%
    Large Enterprise50%
    REVIEWERS
    Small Business30%
    Midsize Enterprise10%
    Large Enterprise60%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise14%
    Large Enterprise68%
    Buyer's Guide
    New Relic vs. VMware Aria Operations for Applications
    May 2024
    Find out what your peers are saying about New Relic vs. VMware Aria Operations for Applications and other solutions. Updated: May 2024.
    771,157 professionals have used our research since 2012.

    New Relic is ranked 3rd in Cloud Monitoring Software with 152 reviews while VMware Aria Operations for Applications is ranked 28th in Cloud Monitoring Software with 9 reviews. New Relic is rated 8.6, while VMware Aria Operations for Applications is rated 7.6. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of VMware Aria Operations for Applications writes "Easy to deploy, worth the money, and helpful for uptime monitoring and performance insights". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus, whereas VMware Aria Operations for Applications is most compared with Dynatrace, Grafana, Zabbix, Datadog and Splunk Enterprise Security. See our New Relic vs. VMware Aria Operations for Applications report.

    See our list of best Cloud Monitoring Software vendors, best Application Performance Monitoring (APM) and Observability vendors, and best IT Infrastructure Monitoring vendors.

    We monitor all Cloud Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.