We performed a comparison between NinjaOne and TeamViewer Remote Management based on real PeerSpot user reviews.
Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."
"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."
"The tool's most valuable feature is third-party application updates."
"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."
"NinjaOne's best feature is its monitoring."
"Good at managing updates and for remote support."
"It just works as advertised and serves the purpose for which we got it."
"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."
"I use the product for remote access. We are IT service providers. In case anybody has problems with their computer, we use the solution to check them."
"TeamViewer Remote Management is very easy and very good for remote work."
"The most recent enhancements are quite remarkable."
"It is a scalable solution...The initial setup of TeamViewer Remote Management was very simple."
"Transferring files and viewing data work well with TeamViewer Remote Management."
"The screen-sharing feature is good. The latency is considerably lower compared to platforms like Zoom."
"We use the product to communicate."
"It enhances collaboration among my board members during board meetings, whether annual, regular, or irregular."
"The NinjaOne distribution server is highly dependent on an active directory."
"I want NinjaOne to improve the reports."
"The ticketing system in NinjaOne is not the best."
"I would like to see more scripts for PowerShell commands."
"The solution could improve by optimizing the internet connection being used."
"NinjaOne's dashboard could be easier to use."
"Lacks sufficient integrations with other PSAs."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
"The solution is a little expensive."
"Integration with other tools would be great."
"Sometimes you need more services and need to buy more, depending on if you need it short term or long term."
"I would rate the stability a seven out of ten because every application gets bugs. So, there are some instances where it might be buggy and hanging."
"I have contacted customer service and support a couple of times, but it was not good."
"Using the solution’s remote connection causes some lagging issues."
"If there were a way for users to do access reporting, that would be an ideal addition to the product."
"I want TeamViewer Remote Management to incorporate more integrations."
NinjaOne is ranked 1st in Remote Monitoring and Management (RMM) with 14 reviews while TeamViewer Remote Management is ranked 3rd in Remote Monitoring and Management (RMM) with 33 reviews. NinjaOne is rated 8.0, while TeamViewer Remote Management is rated 8.4. The top reviewer of NinjaOne writes "A tool that helps with a lot of configurations and creates automation processes that work perfectly". On the other hand, the top reviewer of TeamViewer Remote Management writes "Highly stable and scalable solution". NinjaOne is most compared with Atera, N-able N-central, Microsoft Configuration Manager, LogMeIn Central and Datto Remote Monitoring and Management, whereas TeamViewer Remote Management is most compared with Azure Bastion, Datto Remote Monitoring and Management and Kaseya VSA. See our NinjaOne vs. TeamViewer Remote Management report.
See our list of best Remote Monitoring and Management (RMM) vendors.
We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
