We performed a comparison between Norton Small Business and Symantec Endpoint Security based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Ability to get forensics details and also memory exfiltration."
"The solution was relatively easy to deploy."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Impressive detection capabilities"
"We have FortiEDR installed on all our systems. This protects them from any threats."
"The product's initial setup phase is very easy."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"It efficiently scans for threats without causing disruptions, unlike some other antivirus software."
"It offers diverse features, such as antivirus protection, firewall, identity protection, secure VPN, device backup, password management, parental controls, and performance optimization."
"The solution detects viruses very, very fast."
"The product’s valuable feature is the availability of support services 24/7."
"The solution has good performance."
"Norton 360 offers the best defense compared to other low-priced antivirus solutions. Its most valuable feature is storage and automatic backup. You can restore materials from the tool's cloud backup. It is encrypted with authentication."
"The most valuable feature of Norton 360 has been its robust notification system."
"The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms."
"It is very easy to managing everything in relation to the implementation and processing. The initial setup is very easy."
"The fact that it has centralized management is the most valuable feature."
"Scalability."
"The most valuable feature is the virus and malware detection capability."
"I like the endpoint detection and response. That's the best feature. I also like the fact that we don't need to use a file on the computer, whereas some anti-malware solutions work with a file on the endpoint. Symantec is a very good option compared to solutions from other vendors."
"The performance of Symantec End-User Endpoint Security is very good. It does not slow down the computer like other solutions."
"The firewall, malware, and anti-virus protection have earned its keep in times past by catching the unexpected."
"The most valuable feature of Symantec Endpoint Security is the protection of our systems."
"The only minor concern is occasional interference with desired programs."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"Detections could be improved."
"The solution is not user-friendly."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"We find the solution to be a bit expensive."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The SIEM could be improved."
"Norton 360’s features for device optimization could be better."
"The tool should be easily available in the market and should be cheaper."
"One area where Norton 360 could improve is the constant push for upselling."
"The solution’s stability could be improved."
"The product should be improved with more storage. Though included in its price, the tool's auto VPN doesn't work at times."
"The integration with Android devices needs enhancement."
"There's a need for enhanced security measures."
"I would like to see Norton 360 improve the speed of its cloud backup."
"If the agent can be minimized so that it can work with in-memory concepts, that would be ideal. As of now, it is file-based, signature-based."
"The support can be wanting. Sometimes the time to resolution is longer than I would expect."
"The solution already has support for Windows, Mac, and Linux but it could improve by having better support for Linux. We have run into some problems when there are upgrades. If they can improve this point, Symantec would be good for endpoint protection as well as for a critical server."
"They provide the updates of the client, and those clients need a reboot after the upgrade, which is something we don't like. We don't like to reboot the server after the upgrade because we have live applications. If we do a reboot, it can impact the business as well."
"Symantec isn't good in terms of updating customers about updates. You'd normally have to search it out. Sometimes, the update process for the administration and management console can be a bit intimidating, and it can be quite inconvenient to get the updates. That's because when you have to do the update, you have to update the management console, and then you need to update the clients. Their application that's installed on desktops and servers needs to go hand in hand with the management console. Sometimes, it's a bit unwieldy to see that process through."
"Technical support could be more responsive."
"We must have complete dissolution with advance care protection but we are finding out that we need more Symantec technical specialists. We have identified a need to hire at least one more technical specialist familiar with Symantec to improve our solutions capabilities."
"The monitoring capabilities could be further developed."
Norton Small Business is ranked 35th in Endpoint Protection Platform (EPP) with 9 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews. Norton Small Business is rated 8.6, while Symantec Endpoint Security is rated 7.6. The top reviewer of Norton Small Business writes "Provides a secure and hassle-free environment". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". Norton Small Business is most compared with HP Wolf Security, CrowdStrike Falcon, Kaspersky Total Security, Microsoft Defender for Business and GravityZone Business Security, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks. See our Norton Small Business vs. Symantec Endpoint Security report.
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