We performed a comparison between Oracle Application Express (APEX) and ServiceNow Now Platform based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of Oracle Application Express (APEX) are the ease and speed of development. Instead of engaging a large team of middleware, front-end, and database engineers, we can have professional look at the front end and have the user interface up and running in a matter of days. However, if you want to go far and implement very custom features, it doesn't require a lot of knowledge of front-end development, such as HTML, JavaScript, or other aspects."
"The valuable features are charts, reports, and search engines."
"Oracle APEX improved our organization by making it possible for us to implement agile project development."
"It helps us create web pages quickly."
"Oracle APEX's reporting features are simple yet powerful. The ability to quickly create CRUD screens has simplified many RAD discovery processes, while the APEX environment allows the product owners and dev teams to quickly understand the complex solutions and employ usage statistics to identify areas requiring improvement. The option to add external JavaScript tools in screen development enables the development of complicated mobile or web usage scenarios in rare cases where the APEX UX is not enough."
"The solution's most valuable aspect is its Graphics Form Design."
"The product is easy to use."
"Efficient software delivery and a solution that works quickly."
"At this point, over and above what ServiceNow actually is, the key is that it's really nothing but a web service. Whether it's a form or anything, the best part is that you can easily leverage anything of ServiceNow for any application anywhere just by calling the REST endpoints and handling the request messages."
"The product's most advantageous feature is platform innovation."
"The tool is generally easy to use, making it a very user-friendly product."
"ServiceNow offers a lot of features when it comes to IT service management and IT operations management. What interested me in ServiceNow was that a lot of service management."
"Assignment Group history is really important to me."
"It is a stable solution...It is a scalable solution."
"We have seen a big improvement in the experience that we want to create for our end users."
"It is a scalable and a stable platform."
"Apex has effectively incorporated new market trends into its features. The platform's user-friendly nature is notable, guiding developers through the development process. While advanced customization of the user interface with HTML and CSS is possible, the out-of-the-box options often suffice, providing 80-90% of the required functionality. The IDE is commendable, yet an enhancement in the Page Designer to allow a real-time preview of layout changes would be beneficial. Currently, running the page is necessary to visualize layout adjustments, but an immediate preview during the design phase would be a valuable improvement."
"The problem of sending emails arises when Oracle Application Express (APEX) is inside Oracle Cloud Infrastructure since it is a bit complicated or difficult to understand where to take care of the setup part to be able to just send out emails properly."
"An area for improvement in Oracle Application Express (APEX) is the slow reporting because pulling the report for two months, one year, three years, etc., is very slow. It takes more than thirty minutes to download the report. There's also room for improvement in integrating Oracle Application Express (APEX) with other vendors, such as open-source solutions through API integration. I believe Oracle is working on this feature, or the issue could be because my organization is using an older version of Oracle Application Express (APEX). The Oracle database also has to be improved because it's still lacking in some packages, triggers, and indexes."
"Fixing bugs is difficult because of how the HTML code is generated. It is not always broadly compatible with browsers."
"Better connection and integration with non-Oracle databases is needed."
"Connections to the application pages are not handled well and at times more than one user can be accessing an application with the same ID."
"Oracle is more of a database-oriented solution and is not very flexible in app development."
"It can only be deployed on Oracle Database."
"ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions. Suppose that you go with some subscriptions such as IDSM or any type of package like it, then the license cost will be impacted accordingly. Similarly, the cost is also adjusted based on your headcount of how many users will be using it."
"We would like to see AI used to automate some of the functionality in this solution."
"The pricing model is complex and needs to be both lowered and simplified."
"This platform is used more by large companies because it is a little bit expensive."
"From an improvement perspective, the product's complicated initial setup phase can be made a bit easier."
"The reporting capabilities need to be improved, otherwise we need to pay for performance analytics."
"The basic reporting system is rather static."
"The solution doesn't allow users to create custom tables, which would be a big improvement."
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Oracle Application Express (APEX) is ranked 2nd in Rapid Application Development Software with 52 reviews while ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 36 reviews. Oracle Application Express (APEX) is rated 8.2, while ServiceNow Now Platform is rated 8.6. The top reviewer of Oracle Application Express (APEX) writes "An easy-to-use format that is flexible and scalable". On the other hand, the top reviewer of ServiceNow Now Platform writes "A highly scalable product that covers multiple areas, like ITSM, ITOM, and ITIL". Oracle Application Express (APEX) is most compared with Microsoft Power Apps, Salesforce Platform, Mendix, Oracle Visual Builder Cloud Service and Microsoft Azure App Service, whereas ServiceNow Now Platform is most compared with ServiceNow, Microsoft Power Apps, OpenText AppWorks , Appian and Studio Creatio. See our Oracle Application Express (APEX) vs. ServiceNow Now Platform report.
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