We performed a comparison between Sophos EPP Suite and Trend Micro Deep Security based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP)."The most valuable feature is the analysis, because of the beta structure."
"The product's initial setup phase is very easy."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The setup is pretty simple."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Fortinet is very user-friendly for customers."
"It's easy to deploy."
"Provides good control and can implement policies and on-the-web control."
"Sophos EPP Suite has the capability to stop infections from spreading around the internal network even after the problems have infiltrated it."
"The central management of the anti-virus features for our end user is a very valuable aspect of the solutions."
"The product’s ease of deployment is its best feature."
"The solution's setup is straightforward and doesn't take much time to complete."
"It is a stable solution. I would rate the stability a ten out of ten."
"The product interacts well with other Sophos products we have."
"It provides security and protection. The endpoint firewall is valuable."
"The agentless protection is very nice in Trend Micro."
"Easy to scale, stable solution for workload and server security and protection. It's easy to set up and has a good ransomware protection feature."
"The solution's endpoint protection is the most valuable feature."
"It's easy to use and the interface is simple."
"Very straightforward and very easy to implement."
"Trend Micro gave our security teams a certain degree of comfort by just having it in the background, as they have familiarity with the product."
"The customer service/technical support for this solution is very fast."
"The SIEM could be improved."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Intelligence aspects need improvement"
"The dashboard isn't easy to access and manage."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"FortiEDR can be improved by providing more detailed reporting."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"We find the solution to be a bit expensive."
"The support could be improved. The response times are slow."
"One area for improvement in Sophos EPP Suite is the support response time, particularly of the management team. It could be faster because I only got a response from the manager after a few days. If you open a case directly from the website, the response from the technical support agent may have been faster. I didn't open the request from the website, so that could be the reason why the response time took longer."
"Sophos EPP Suite could improve the way it can be installed. They used to have one installer and now they have two, one for the server and one for the client. I don't know the difference, it brings confusion."
"Technical support needs to be improved."
"The solution could improve on the resource management, it is a bit heavy on the resources."
"We need to uninstall the license to move to another endpoint."
"The product is not secured and doesn't offer a fast connection."
"We use cloud services quite a bit. Therefore, I would like to see integration with other security tools besides endpoint so that I'm not managing different tools separately. I would prefer to have a single security solution for my laptop and for managing other security things like passwords."
"We have had some issues when it drains some of the resources of the server."
"I've not worked with CrowdStrike Falcon, but one of our customers also had CrowdStrike Falcon on some of the devices. I was only supporting Trend Micro. They had a ransomware attack, but Trend Micro didn't detect that particular ransomware attack, whereas CrowdStrike did."
"The solution could use more integration."
"A minor issue in Trend Micro Deep Security is that once the tool is upgraded, it shows some machines as offline or not reported while showing a recent update as outdated. The tool has some server connection issues."
"f it had the capability of generating retroactive alerts it would be helpful."
"Trend Micro Deep Security security and scalability could be improved."
"There is room for improvement with Trend Micro Deep Security, as there are instances where installations may need to be redone. There seem to be glitches when working with older Windows servers, such as those from 2003 or 2005, requiring us to uninstall and reinstall the product to resolve the issue."
"It should have XDR and EDR integration. It would be nice if they can tie it up with an XDR or EDR."
Sophos EPP Suite is ranked 27th in Endpoint Protection Platform (EPP) with 55 reviews while Trend Micro Deep Security is ranked 1st in Virtualization Security with 81 reviews. Sophos EPP Suite is rated 8.0, while Trend Micro Deep Security is rated 8.6. The top reviewer of Sophos EPP Suite writes "The solution provides endpoint detection and response with a nice-looking dashboard". On the other hand, the top reviewer of Trend Micro Deep Security writes "High availability, effective VPM, and responsive support". Sophos EPP Suite is most compared with Seqrite Endpoint Security, Trellix Endpoint Security, Coro, SentinelOne Singularity Complete and WithSecure Elements Endpoint Protection, whereas Trend Micro Deep Security is most compared with Trend Vision One Endpoint Security, CrowdStrike Falcon, Microsoft Defender for Endpoint, Symantec Endpoint Security and VMware NSX.
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