We performed a comparison between AgilePoint and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."AgilePoint has improved our organization by making form implementation easier and to plan for future growth."
"AgilePoint's most valuable feature is process management."
"I like the design and the integration capacity. It's also easy to use."
"The initial setup of AgilePoint was very easy."
"The solution's workflows are its most useful feature."
"Its most valuable features are usability and integration with other IBM products."
"We like that it does not require a lot of hours to train our people."
"Integration is a big plus for me."
"There is information during the process that the analyst will look at, their procedures. We created a part of the application such that the business can change those procedures as needed, on a daily, weekly, monthly basis. As the reps go through the process, they don't necessarily know it's changing, they just know they have to refer to some documentation, and the business can keep that up to date."
"We are receiving good assistance from the technical support."
"We use it for automating certain processes which previously took a lot of time for agents to set up different products for customers. They would have to enter a lot of different systems. This has now mostly been automated."
"It is being able to see the process, and understanding what the process is versus having to bury it in code somewhere."
"IBM BPM's most valuable features are its speed in implementing and providing any changes."
"It could be more flexible, but it's already a good solution for the designer."
"They should add more information about functionality."
"Some issues with AgilePoint's design, AI and UX are some of the major problems we deal with when handling our company's business models or processes."
"While the platform is good and it has a lot of options, I would like to see more alternative features in future versions such as connectors to IDM. Currently, they have only ADFS and Okta."
"The solution should be able to support Docker. This would help make scalability easier."
"We had hoped that the product would provide us with plug-ins like Salesforce. Its development environment needs to improve. We expect to see elastic features like containerization. We don't just need an on-prem virtual machine."
"The interface is limited and should improve in the future."
"The front end is not customised for a good user experience."
"I would like to see the front-end support improved because it should be fully integrated and supported."
"There is room for improvement in the stability."
"The tool's workflow function is very strong."
"IBM BPM is stable, but sometimes there are issues with the server."
"IBM BPM's price could be improved."
AgilePoint is ranked 32nd in Business Process Management (BPM) with 5 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. AgilePoint is rated 8.0, while IBM BPM is rated 7.8. The top reviewer of AgilePoint writes " An affordable tool to create workflows requiring an easy initial setup phase". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". AgilePoint is most compared with Microsoft Power Apps, Mendix, OutSystems and Nintex Process Platform, whereas IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and Apache Airflow. See our AgilePoint vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors.
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