We performed a comparison between Amazon CloudWatch and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of Amazon CloudWatch are metrics, dashboards, alarms, logs, events, logs insight, and application insights."
"The solution offers very detailed metrics for their services."
"The detection is the most valuable feature."
"The solution is easy to use."
"Setting up this product was easy. I found data analytics as its most valuable feature."
"It's a very simple logging system."
"CloudWatch immediately hooks up and connects to the KPIs and all the metrics."
"Scheduling is a valuable feature."
"It has given us better insight into the performance of the system."
"It is stable and scalable."
"You don't have to go through a list of 500 servers."
"Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause."
"It does everything we wanted it to do."
"They have baseline level alerting."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"What would make Amazon CloudWatch better is if it includes more on-site checks, particularly status checks on the CPU, network input/output, etc. It would also be helpful if there's built-in swap space, disk, and memory monitoring in Amazon CloudWatch because, at the moment, my team has to configure it manually through a shell script."
"I would like to monitor inbound and outbound transfer. I would also like to control the traffic for load balancing."
"Some of our customers want to use Kubernetes to monitor their CICD flow but Amazon CloudWatch does not support it. We need to use another solution, such as Datadog or Dynatrace has the needed capability."
"There could be further enhancements through CloudWatch's partnerships."
"The technical support must be improved."
"For monitoring applications or for APM, CloudWatch has some limitations. You cannot monitor application performance from CloudWatch, and you have to go for a third-party tool."
"Incorporating a straightforward method or a plug-and-play solution for integrating these databases with our systems, facilitating smooth data transfer, and enabling the creation of dashboards for monitoring and analysis would be beneficial."
"The solution's integration could be easier for laypersons."
"The solution is quite expensive."
"Compared to their competitors, they are missing some features at the moment."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow."
"The solution only supports the cloud platform and not on-premises."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"I would like an infrastructure network that provides real-time views, showing the issues."
Amazon CloudWatch is ranked 9th in Cloud Monitoring Software with 40 reviews while New Relic is ranked 3rd in Cloud Monitoring Software with 152 reviews. Amazon CloudWatch is rated 8.0, while New Relic is rated 8.6. The top reviewer of Amazon CloudWatch writes "Instantaneous response when monitoring logs and KPIs". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Amazon CloudWatch is most compared with Zabbix, Datadog, Google Cloud's operations suite (formerly Stackdriver), Dynatrace and Azure Cost Management, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our Amazon CloudWatch vs. New Relic report.
See our list of best Cloud Monitoring Software vendors.
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