We performed a comparison between Apica and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."What I like the most is that Apica can simulate different browsers and different versions of desktop or mobile browsers."
"It uses a basic scripting language, which is easy to learn and customize as needed. Compared to LoadRunner, I found writing and customizing code much easier in Apica."
"We see the benefit almost every day. It allows us to be alerted whenever there is a store that is not responding properly around the world. We do have a network operation center (NOC) who receives these alerts, immediately checking if everything is okay."
"The GUI is powerful and doesn't require scripting or regular expressions. It has a vast finder for correlation, which is easier than other tools like JMeter and LoadRunner. It's also easy to integrate with other tools with a separate execution environment. The tool is also easy to use."
"It is easy for beginners to learn and use Apica."
"It is easy to set up and configure."
"I like the transcript download feature. And with UI scripting, it's helpful that Apica handles a lot of the backend work automatically. I don't have to tag everything manually, though I can tag elements later if needed. It's really good at recording the steps."
"There are several features that are really good. The first one is the flexibility and the advanced configuration that Apica offers when it comes to configuring synthetic checks. It provides the ability to customize how the check should be performed and it is very flexible in the number of synthetic locations that it can use. It allows us to run scripts from different locations all over the world, and they have a really good number of these locations."
"The most valuable feature is the ability to manage the application flow."
"The most valuable features are the dashboards and tracing."
"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."
"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"The feature I found most valuable is being able to design my queries. It's easy to design a query."
"As New Relic is already integrated with Drupal, we can get our projects done with best practice and with the best value that we believe in."
"It offers helpful user metrics so we can learn more about the user experience."
"We have been focused on reducing polling times for synthetic checks. We have gone from 10 minutes down to five minutes for a pretty broad swath, but there is some appetite to reduce that further, which could be an improvement."
"When it comes to the way the internal agent is installed, because you can install an application on a server, I would love to see the application Docker-ized. If you could install internal agents using Docker or using containers, it would be easier for us to manage them and spin up internal agents."
"The having to install an application on your desktop to utilize something like ZebraTester is a little cumbersome. It would be nice to see that become a web-based application. Having the documentation a little more accessible, and easier to digest by people who are just learning how to use the framework, especially when it comes to more complex or more edge-based cases would be really helpful to have."
"The initial screen on their dashboard could have a bit more data, but this is a small thing. It could have more data, so we do not need to drill down to a screen behind that initial information. I would like them to get a little better on the user interfaces that we need to go into."
"If you are adding any input file, the tool fails to capture the path."
"Apica should add more features and integrations with different tools and certain ticketing systems, like ServiceNow."
"I have noticed that the tool isn't widely recognized outside our organization. Also, there aren't any tutorials or dedicated resources for this tool, making it challenging for newcomers to learn. It would be beneficial if someone experienced with it could provide guidance."
"Learning the tool has always been a little difficult from a scripting perspective because the framework is proprietary and unique. Once we became used to what it does and how to perform it, then it became easier for my team and me. I would like to see some of the testing steps be part of a more well-known language, like Java or Python. That would be a big improvement."
"The connectivity between legacy and newer cloud applications is not great."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"The solution should include more detailed reports for SQL database requests."
"New Relic is very slow, and the app is a bit frustrating to use, which is something that has been happening a lot in the past year. During the last six months, I have noticed that it has become extremely laggy."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"The deployment process could be improved."
Apica is ranked 45th in Application Performance Monitoring (APM) and Observability with 6 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews. Apica is rated 8.2, while New Relic is rated 8.6. The top reviewer of Apica writes "Offers transcript download feature and easy to set up and configure tests but not very user friendly". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Apica is most compared with Datadog, Dynatrace, AppDynamics, Apache JMeter and OpenText LoadRunner Cloud, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our Apica vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best IT Operations Analytics vendors.
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