We performed a comparison between Appian and Studio Creatio based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has created executable requirements and speeds up the SDLC process greatly."
"The initial setup was seamless. We didn't run into any hardships at all."
"We appreciate the drag and drop functionality and the easy to access plug and play features."
"Even with an on-premise implementation, the scalability is still high, so it is easy to scale up."
"Compared to other code tools that I've seen, Appian has a more robust rules engine"
"Form building capabilities and well thought out process modelling are key points to this product."
"It provides us with real-time data on all connected systems in terms of how they're integrated with each other and how they are performing in a workflow manner."
"Technical support is helpful."
"Studio Creatio is a very good and complete solution. It is very stable, and for customers who need a good response time, in the public cloud, Creatio provides the possibility to have a private server for a high level of transactions and good response time. Their support is great. They are very good, and they know the solution very well. Their response time is also great."
"The most valuable features are performance, built-in variety of multiple task automation, and has international standards notations."
"Creatio also provides us with scalability, performance and agility."
"The low-code tools and business process management that Creatio provides are useful for our internal processes. It is also very easy to use."
"The most valuable feature of this solution is its simplicity."
"The pre-configured CRM functionalities regarding the accounts management and contact activities is very good. It's easy to develop workflows."
"It enables automating tasks and provides self-service options, ultimately improving efficiency and customer satisfaction."
"The most valuable feature of the solution is that it is a low-code and no-code platform."
"It would be useful if they could create an academy or forum in the future to help active users answer questions they have about the solution."
"There are some restrictions with respect to using external components within Appian. So, for example, if we do not have a particular feature available, there's a long cycle of getting approvals and all of that. That does not offer flexibility, which definitely can be improved on."
"Form creation and SAIL proprietary language still basically require programming. The claim a BA type can do everything is hogwash."
"The performance is pretty good, but the distortions need to be optimized in order for it to work well."
"Appian has a few areas for improvement, which my organization raised with the Appian team. One is the Excel output which is limited to fifty columns when it should be up to two hundred or three hundred columns."
"The biggest areas of improvement would be in facilitating team development, DevOps, and integration with typical tools used in enterprise development (Jenkins, Subversion, etc.)"
"There should be more flexibility for the developers to choose the look and feel of the UI. They should have a better ability to design their widgets and customize them with different colors, shapes, and sizes. That is a limitation that could be improved upon."
"It would be nice if you could create your own customized apps when the business needed them."
"Numerous options can make implementation confusing."
"The mobile version of the solution could be improved. It's hard to customize it."
"They can improve the business rules for defining the type and quantity of the business load. They already seem to be working on this improvement. Integration with the social networks will be very appreciated by the companies. It will be very useful for communication between the company and customers, that is, B to C relationships. Most of the customers or users have smartphones, and they use a lot of social networks. Companies need to stay connected with the customers. They have enabled integration with WhatsApp and Telegram in recent releases, which has been very useful."
"It does not have the ability to run one single large process."
"I can have several types of contacts, customers, employees, partners, and so on, and I would like to have a different view for each type of contact in the list view. Currently, there is no way to configure this. This is something I would like Creatio to improve. In this time of COVID, it is very important that all such solutions improve omnichannel communications and omnichannel marketing. Companies need to communicate with customers by using not just the phone number and email but also by using social networks. All companies today need artificial intelligence, machine learning, the internet of things, and social communication."
"Creatio needs to stabilize their marketplace."
"Studio Creatio is a new product in the market, making its lack of maturity an area of concern."
"HRM is an area where Studio Creatio lacks and needs to improve."
Appian is ranked 4th in Business Process Management (BPM) with 58 reviews while Studio Creatio is ranked 26th in Business Process Management (BPM) with 12 reviews. Appian is rated 8.4, while Studio Creatio is rated 8.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of Studio Creatio writes "Leveraging process automation and advanced tools for streamlined operations". Appian is most compared with Microsoft Power Apps, Camunda, ServiceNow, OutSystems and Pega BPM, whereas Studio Creatio is most compared with Oracle Visual Builder Cloud Service, Mendix, Microsoft Power Apps, OutSystems and Bizagi. See our Appian vs. Studio Creatio report.
See our list of best Business Process Management (BPM) vendors, best Rapid Application Development Software vendors, and best Low-Code Development Platforms vendors.
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