We performed a comparison between ARIS BPA and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution provides integrations to ServiceNow and other systems, flexibility of connectivity, and reporting."
"The most valuable feature is the process documentation. For us, ARIS is a lifestyle more than a tool. It helps us learn how to think and how to plan for our system."
"ARIS BPA has a good directory option, which helps to keep track of all of your metadata, and that's very useful."
"The stability of the ARIS BPM platform is quite good. The nice thing about it is the central database, where we can use all of our data. We can even manage users."
"The initial setup is easy."
"The tool defines the processes. It's the documentation of everything."
"It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten."
"From an architectural point of view, when you're looking at the business area, you can find all the information you have to use as an architect."
"Provides the power to understand and automate processes."
"Its most valuable features are usability and integration with other IBM products."
"We are implementing the tool to triple our monthly transaction volume."
"The reach with Integration Adapters and support for adding custom Java code are valuable features."
"IBM BPM should become cloud-native. It should also add a cloud deployment feature."
"It continues to keep up with the changing needs of the business. That is the strong value proposition of BPM. It's not a one-time automation."
"With the tester coach wherein you can interact with the interface while you're designing the process."
"The solution has helped us automate business processes."
"There are reports available in ARIS and you can modify them a bit if you want something more specific, but it's not that easy to adjust them and make modifications. It would be nice to have some kind of tool to do that, something that is more user-friendly for people who are not too technical, so that they could create reports the way they want them."
"ARIS has an internal fully customizable workflow system called APG, which is very good, but it’s targeted mostly at creating workflows related to ARIS content, and not general workflows to support other processes inside a company."
"I had this decentralization mission where I had some friendly fights with the consultants of Software AG. My opinion was the business department should be able to publish their processes and do all their evaluation stuff in ARCM themselves. It has to be a one stop shop. I want a one stop shop to go from ARIS BPM to ARIS ARCM, because having everything go through that would be an improvement due to the inputs that we made with Software AG. They will make it possible that the trigger sent from BPM to ARCM will start their object generation."
"Sometimes, ARIS BPA breaks down, and its stability can be improved."
"The areas of ARIS where we see room for improvement are actually related to the background services that support it. Over the last number of years, Software AG has moved from an on-premises solution into deploying a SaaS solution to their enterprise base. That has been really successful from my point of view, as I have been a customer of ARIS, managing the relationship, for a couple years. Certain support functions around the knowledge base, customer service, and the cross and upselling of modules within the core ARIS component are lagging behind the SaaS movement."
"ARIS BPA is not really a platform that offers you the opportunity to execute processes that you model."
"The model graphics can be exported in PDF, but the model is too small to read."
"One of the biggest challenges is to realistically enable the defined structures of the processes that you have in ARIS documented, and then actually implement them in the business."
"I'd like the tool to be more flexible."
"Initial setup is very complex. Too many steps need to be done at the database and server levels, and complex configurations. From what I see, a lot of these steps can be and should be automated."
"I would like it more documentation during the design phase."
"IBM BPM's price could be improved."
"When you have to integrate files for enterprise applications."
"IBM BPM integrated with Spark UI and the UI is now much better, but they still need to improve the UI because competitors have predefined templates and other additional features. In these competitor's solutions, you are able to use the templates, map your data, and the form is ready to use. With this solution, you need to write a lot of code to have the same quality as the competitor's templates. It would be a benefit to make this platform more towards low-code or no-code."
"IBM BPM lacks openness, that is, the ability to become open for new options in terms of APIs, front-end development, and ecosystem. IBM BPM has been quite closed. One of the main improvements would be to somehow embed the rules engine into IBM BPM. Merging IBM BRMS and the rules engine with IBM BPM would be helpful. If there was some simpler way to define rules without having to put IBM BRMS on top of it, it would be good. It's something that we can get out of Camunda but not out of IBM BPM."
"IBM BPM needs to have a better and modified interface."
ARIS BPA is ranked 6th in Business Process Management (BPM) with 64 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. ARIS BPA is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of ARIS BPA writes "I can usually find an answer to my issue on ARIS Community". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". ARIS BPA is most compared with SAP Signavio Process Manager, ADONIS, Camunda, Sparx Systems Enterprise Architect and Bizagi, whereas IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and Bizagi. See our ARIS BPA vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors.
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