We performed a comparison between Asana and Bitrix24 based on real PeerSpot user reviews.
Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Asana provides a lot of options and a lot of customization to give the best efficient way for your business to operate. For example, I can customize my tasks, tables, and pipelines the way I want them to fit my business model. It's easy and highly customizable."
"Asana is a very simple interface for project managers to figure out, providing all the functions they need."
"The initial setup is straightforward. It was just a few clicks to get started and to integrate Asana into our existing business system. It took 15 days to fully implement our projects using Asana."
"Asana has helped me (as an individual contributor) organize my daily work and given me a way to plan for longer term objectives."
"Asana, despite its compact size, proves to be incredibly valuable. When initiating a project, it offers the ability to generate a personalized form for clients. In this particular context, my clients include the customer success team and solution architects. This feature allows me to provide them with a convenient means to submit their requests, resembling a ticketing system geared towards internal operations. Moreover, it enables efficient allocation within my team. For instance, if a question pertains to customer success, I can assign it to the CSOps manager and the team. Similarly, if it relates to a specific channel, it can be allocated accordingly."
"The only thing I love about the product is that it is beautiful."
"The solution's user interface is very good."
"This solution is easier and faster to use compared to Jira. It's not very structured and you can add sub-tasks and issues easily."
"Offers, a free version."
"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."
"We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."
"It is easy to use and very stable."
"Bitrix24's workflow is better than that of others. The user interface is also good."
"The technical support was intuitive and had good documentation."
"The solution's most valuable feature is its project management functionality...It is a pretty stable solution."
"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."
"On the development side for technical project management, Asana is missing features. We only use it for discussing tasks and strategies, and we use it for customer to-do lists. It doesn't have the source code integration that Jira and Jira Service Desk both have."
"It's difficult to have short-term collaborations with external users because the operations team owns the final licenses, and I work for marketing."
"Their workflows and automation could use a big improvement. I don't even know if they have anything in that regard right now. I would really love to see a way where you can send custom alerts based on a task's completion or status change or an approval coming through. I would love to see a way to get some low-code functionality into Asana because right now, that is a big miss."
"I rate the support from Asana a four out of five."
"We tried, but we haven't been successful with it. If people don't have the training, it is not easy to use. You need to make sure that the people are trained to use the system. They can provide more resources in the form of webcasts and videos that people can use to train themselves and understand how to use it."
"You need to have an action plan, otherwise, it won't be as effective."
"The stability of Asana is good. However, there are some issues with maintenance, when the solution is down. For example, there might be maintained for a few hours where we cannot use the solution."
"More features can be added."
"There are some bugs in the mobile system."
"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."
"The client interface is not very user-friendly."
"Compared to Microsoft, we found Bitrix24 a little complex because it's new to us, and we don't understand it much."
"I would like to see improvements with Bitrix24's marketing automation."
"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."
"The solution's open channel and contact center could be improved."
"Our financial department does not use Bitrix24 because it's not good for the sort of work they do. So, once we create an invoice in Bitrix24, we sent it to the client and the financial department and they enter it separately into their system. This is not great for us since we can't track what happens after a sale."
Asana is ranked 3rd in Project Management Software with 43 reviews while Bitrix24 is ranked 12th in Project Management Software with 18 reviews. Asana is rated 8.4, while Bitrix24 is rated 7.4. The top reviewer of Asana writes "Extremely stable, user-friendly, and easy to navigate". On the other hand, the top reviewer of Bitrix24 writes "A project management tool that offers great scalability and stability ". Asana is most compared with Microsoft Azure DevOps, Microsoft Project, Wrike, monday.com and Miro, whereas Bitrix24 is most compared with Zoho CRM, Odoo, Microsoft Dynamics CRM, ClickUp and Microsoft Project. See our Asana vs. Bitrix24 report.
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