We performed a comparison between Atlassian Confluence and IBM FileNet based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals)."I like the documentation. It's a central platform, and there are many things that I can do with it. I'm very pleased about it."
"It's easy to use and you can create all types of pages."
"The most beneficial aspect is real-time collaboration, allowing multiple users to work on the same documents simultaneously."
"The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else."
"The customization that Confluence offers is one of its most useful features. You can customise it based on the specific project you are working on. It also supports multiple languages."
"Easy to share information and the integration with JIRA is good."
"The solution is stable."
"This is a scalable solution that supports thousands of users."
"The ability to manage the content well."
"The features that I have found most valuable include the Data Capture and Case Manager features."
"It is a user-friendly system and easy to manage for anyone with basic knowledge."
"The key feature for us is that it keeps our content store small. That helps our DBAs when they have to do the backups of our audit system, or of the content store."
"Provides records management functions."
"Streamlined our business processes."
"The most useful feature is its persistent storage. Also, the full-text search and attribute searching are valuable."
"The most valuable feature is access control."
"When we import the data in Confluence from Word or any other document, the formatting is not correct."
"The area that needs improvement is the search capability. It should have generalized capabilities."
"The product should have a workflow with approvals out-of-the-box."
"The search function is not great."
"There could be an option to collaborate with other users while editing the documents."
"The cost of the solution is too high."
"There are some issues with performance when creating tables."
"The user interface could be improved."
"IBM doesn't offer new technologies every year, they offer new technologies after five years, for each release of the product."
"Our client feels FileNet does not provide them with content searchability. They feel it's cumbersome. They're only using Metadata. If the Metadata is not well-populated, it becomes a problem to retrieve a document."
"It is stable as long as you create the right environment. We have had issues at times, but just because of configuration issues."
"It would be nice to have additional integration features, which could be integration with IoOT-based products and solutions that also have automation requirements on the IOT side. Anything can be integrated from a Gateway or API perspective would be a plus."
"It was complex. There were a lot of dependencies depending on the product. It had to be compatible with the Windows matching."
"We would like to see, in FileNet, the ability to manage video and audio."
"I would like IBM to improve with each release, continue moving towards a continual, tighter integration, and build solutions that take advantage of all the different modules the platform has from one place."
"If there was more AI capability, into Watson, that would be a benefit."
Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 99 reviews while IBM FileNet is ranked 6th in Enterprise Content Management with 94 reviews. Atlassian Confluence is rated 8.2, while IBM FileNet is rated 8.2. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of IBM FileNet writes "A document management system that helps in document digitalization and workflow management". Atlassian Confluence is most compared with Microsoft Teams, Microsoft OneDrive, Office 365, SharePoint and Zendesk, whereas IBM FileNet is most compared with SharePoint, OpenText Documentum, OpenText Extended ECM, IBM ECM and Adobe Experience Manager.
We monitor all Corporate Portals (Enterprise Information Portals) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
