We performed a comparison between AWS Systems Manager and OpenText ZENworks Configuration Management based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The reporting and analytics features in Microsoft Intune have been a lifesaver."
"It is a helpful tool to manage BYOD policies."
"The most valuable feature for us is the security, including risk analysis and patch management."
"Application deployment and keeping the devices secure no matter where they are, by having this cloud solution — that has been great."
"For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic."
"Technical support, in general, has been quite helpful."
"The ability to wipe data from and reset devices is one of the most important and valuable features. If a device is reported stolen, we can freeze it or wipe the data from it, preventing data leakage."
"There has been a noticeable increase in productivity for both my organization and clients."
"When we do the automation in the cloud, we use the SSM agent. This helps us to test our automation and documents, and monitor the cloud."
"Systems Manager has a feature where it analyzes the logs and gives us a performance overview in the form of a graph. We know when it's taking up more resources and when there are spikes, so we can predict the usability."
"AWS provides Auto Scaling groups."
"With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually."
"The solution's ability to scale is good."
"The solution is user-friendly"
"Has a variety of automation options."
"Helps me perform changes in connected infrastructure thanks to the discovery features."
"The most valuable feature is the impact analysis."
"It needs incorporation of Knox, ZeroTouch, etc."
"The pricing could be improved."
"I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved."
"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."
"They need to add more group policies. Intune currently does not have many group policies that you can deploy. Its reporting, which is very limited at the moment, also needs improvement. It will be great if they can add report customization. Its stability needs to be improved. Sometimes, when you register a device in Intune, it doesn't show up instantly on the engine portal on the admin side. They need to provide better support for complicated issues. They also have a long turnaround time."
"They need to integrate more with security options."
"The documentation about the custom image setup could be better. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. If you ask, "how can we deploy the custom image?" There is no information. The steps they mention ask you to connect to your on-premises environment or create your own image on the cloud itself once there is connectivity. But I needed to go to multiple websites to get all this information. I had to figure out how to upload the custom image if you want to use the on-premise custom image for Cloud PC. If you have the proper subscription, you must have the right access, like global admin or owner. Then you can add your custom image to that. There are no steps mentioned over there. Microsoft Intune doesn't have Chrome browser support. I would like to have that support because they will want it if we pitch the product to clients."
"The security features should be improved."
"Additional features can be added as per customer requirements."
"The fact that AWS Systems Manager takes time to complete the patching process, makes it an area where improvements are required."
"Lacks sufficient integrations."
"We formerly used third-party products to analyze the log, give us information, and find bottlenecks. Systems Manager could provide more tools that conduct this analysis, so we don't have to do it ourselves."
"The current challenge is that we can't pull any incidents from other accounts."
"AWS does not have EKS cluster backup."
"The AWS UIs are not the most intuitive. Also, the usability needs room for improvement."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
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Earn 20 points
AWS Systems Manager is ranked 6th in Configuration Management with 7 reviews while OpenText ZENworks Configuration Management is ranked 20th in Configuration Management. AWS Systems Manager is rated 8.0, while OpenText ZENworks Configuration Management is rated 8.0. The top reviewer of AWS Systems Manager writes "Offers a variety of automation options; simplifies governance and administration ". On the other hand, the top reviewer of OpenText ZENworks Configuration Management writes "It allows us to deploy applications and primitive desktops globally. The upgrade cycle is very long". AWS Systems Manager is most compared with Microsoft Configuration Manager, Red Hat Ansible Automation Platform, Red Hat Satellite, AWS CloudFormation and BigFix, whereas OpenText ZENworks Configuration Management is most compared with Microsoft Configuration Manager. See our AWS Systems Manager vs. OpenText ZENworks Configuration Management report.
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