We performed a comparison between Azure Bastion and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"Azure Bastion makes it easy to provide quick virtual machine access to our customers."
"As an Azure consultant, for me, it is the best way to give the administrator access as you can manage the permission - including who can access Bastion."
"The product's setup is easy."
"The most significant advantage lies in its runbook features, particularly beneficial for our infrastructure team."
"The connection to virtual machines is very useful."
"The interface is available in the edit portal."
"It provides all the security to us. Without getting on the internet, we can access our servers. We can access our desktop through our web browser. We don't need to run the mstsc command and login to the VM. All those things are not required."
"The ability to operate the product with scripting is excellent."
"Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user."
"You don't have to go through a list of 500 servers."
"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
"The most valuable feature is the ability to manage the application flow."
"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."
"End-user Synthetics and monitoring are very good."
"The most important thing is that it tells us where the latency in throughput and response time are."
"The versatility of the solution is its most valuable feature."
"The Wi-Fi side needs improvement."
"The protocol speed could be faster."
"You are charged for retrieving your own data."
"When you have a boot issue on Windows, you cannot use Azure Bastion to fix it. You have to use the Azure console or the VM console, and it is very limited."
"The solution breaks down sometimes."
"We are not able to copy and paste files directly into the server over the patch host. We have to transfer files over to Azure Storage."
"There are some challenges because Bastion is more compatible with Edge but not with the other browsers. As an organization, it doesn't make sense that we have to use only Edge. We should be able to access Bastion over Chrome, Mozilla, or Opera. It should be our choice."
"While general support is valuable, having a detailed breakdown of the specific issues would contribute to a more streamlined and efficient resolution process."
"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
"New Relic needs to improve is the user data schema."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
"The customization of the start and end time is kind of cool."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"The scalability can be improved."
Azure Bastion is ranked 33rd in Network Monitoring Software with 8 reviews while New Relic is ranked 6th in Network Monitoring Software with 152 reviews. Azure Bastion is rated 8.8, while New Relic is rated 8.6. The top reviewer of Azure Bastion writes "Has good scalability and provides secure access to the virtual machines ". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Azure Bastion is most compared with Azure Firewall, Azure Front Door, TeamViewer Remote Management, Microsoft Sentinel and Microsoft Entra Verified ID, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our Azure Bastion vs. New Relic report.
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