We compared Proofpoint Email Protection and Barracuda Email Security Gateway across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Users describe Proofpoint Email Protection as a convenient all-in-one solution that offers effective defense against phishing attempts. Barracuda Email Security Gateway’s stand-out features include sandboxing, diverse customization options, and a cloud environment.
Room for Improvement: Proofpoint Email Protection could make its interface clearer and simplify admin management. Barracuda Email Security Gateway users say the solution should add DomainKeys functionality, enhance anti-phishing measures, and introduce the ability to add multiple domains.
Service and Support: Proofpoint Email Protection’s customer service is described as responsive, professional, and knowledgeable. However, there are some concerns about availability. Customers have praised the customer service of Barracuda Email Security Gateway for its professionalism, responsiveness, and availability, rating it as good and reliable.
Ease of Deployment: Proofpoint Email Protection can be set up in a relatively short amount of time. Some users found it simple, while others mentioned that it requires technical skills. The setup process for Barracuda Email Security Gateway is described as simple and intuitive, requiring a few hours or a day to complete.
Pricing: The opinions on the cost of Proofpoint Email Protection vary, with some users finding it costly while others find it reasonable. Users say Barracuda Email Security Gateway is competitively priced.
ROI: Proofpoint Email Protection stands out with its robust phishing signature file, surpassing competitors in threat detection. Barracuda Email Security Gateway benefits users by minimizing business disruptions and reducing costs.
Comparison Results: Proofpoint Email Protection provides effective email protection and strong threat-detection features. However, it needs to simplify its user interface and administration. Barracuda offers a wide range of capabilities, customizable options, and excellent customer support. Suggestions for improvement are more prevalent for Barracuda, including better pricing, automation, and user interface. Opinions on pricing vary for both products, with some users considering Barracuda to be more affordable.
"The security protection is the best and it's GUI is user-friendly."
"This appliance has helped in that we now eliminate the thousands of scams, spam, and malware emails that are destined for our users."
"The feature that sets Barracuda apart from other solutions is the Office 365 cloud-to-cloud backup."
"It is a really good product with a lot of features. It is responsive, updated, and modern. It is easy to use and has an easy interface for non-IT users. Its dashboard is also quite fine. It is also quite flexible and has an API at the backend."
"The performance is good."
"Barracuda is good at keeping the garbage from reaching your inbox."
"The most valuable feature of the Barracuda Email Security Gateway is the cloud ATP functionality not available on the on-premise version. Most of the zero-day attacks can be mitigated with ATP. Additionally, the reporting functionality is good."
"The solution's anti-spam features are its most valuable aspect."
"The stability is very good."
"Proofpoint Email Protection is stable enough and does its job of virus, malware, and email scam detection. Setting it up is not too complicated."
"The tool has improved our workflow by ensuring people receive only the emails they need for work rather than being inundated with hundreds or thousands of unnecessary emails daily."
"Provides better control over emails, especially those sent via Office 365 on the cloud."
"The solution's technical support is good. I rate the technical support a ten out of ten."
"It's a mature product. It does a good job in detection."
"The most valuable feature of Proofpoint Email Protection is the blocking capabilities, it blocks a lot of potential threats."
"It was easy to set up."
"There are some times when legit emails are trapped on Barracuda and we are unable to get that information unless we actually log on to the network to find out."
"The pricing needs improvement."
"Two improvements that are needed include an enhancement in the proxy feature, as well as the ability to more fully automate patches and updates."
"Barracuda could improve its log and export options like PDF and HDML. It can also bring in more detailing in their console so that it could be better. Some new features should be expanded and made accessible for better protection."
"This product can always be made more secure."
"Barracuda should add an option where it can add multiple domains, such as abc.com, bbc.com, and cbc.com. Therefore, this domains' emails will be allowed and other domains' emails will not be relayed through Barracuda Email Security Gateway. Whereas, if you allow the IP address, then any of the domain's emails will be relayed through Barracuda Email Security Gateway. That is the drawback that I have observed. So, Barracuda should work on this."
"We had an incident where we didn't want to receive any emails or spam from a certain site and email address. We selected the mail ID, and we send it to Barracuda for analysis to see if it's spam or something like that. As of now, we haven't gotten any update or notification as to what happened with it."
"Its integration with other solutions can be improved. There should be integration for telemetry information, system information, and other types of information with other solutions. Barracuda currently doesn't have that. Barracuda has its own platform. Its integration with firewalls is quite good, and it communicates really well with firewalls, but I have not seen any other integration. Based on what I know, it does have an API at the backend, but I have not used it."
"The Secure Mail aspect should have an Outlook add-in, instead of an external dashboard that outside users have to access."
"Proofpoint Email Protection could improve on the training. Every organization is different and to fine-tune it to block everything properly there needs to be better training. Sometimes it can block some of the information it shouldn't."
"We'd like to have the ability to create more customized reports."
"The reporting section could be enhanced. I like some reports but if they could allow us to create custom reports with more flexibility it would enhance the reports more."
"Sometimes it detects false positives."
"The email DLP portion could be a bit easier."
"The solution could be improved with the addition of PLP and email encryption features."
"The initial setup is complex."
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Barracuda Email Security Gateway is ranked 2nd in Secure Email Gateway (SEG) with 51 reviews while Proofpoint Email Protection is ranked 1st in Secure Email Gateway (SEG) with 46 reviews. Barracuda Email Security Gateway is rated 8.0, while Proofpoint Email Protection is rated 8.4. The top reviewer of Barracuda Email Security Gateway writes "Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". Barracuda Email Security Gateway is most compared with Microsoft Defender for Office 365, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Cisco Secure Email and Kaspersky Security for Mail Server, whereas Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email and Abnormal Security. See our Barracuda Email Security Gateway vs. Proofpoint Email Protection report.
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We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.