We performed a comparison between BigFix and Trellix Endpoint Security based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The product's initial setup phase is very easy."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The stability is very good."
"The most valuable feature is the analysis, because of the beta structure."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"It is user-friendly."
"One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass."
"We found the implementation partner to be very supportive in terms of explaining and training the in-house resources and deploying the solution."
"Ability to run custom reports and custom relevance."
"I like the inventory and life cycle management feature."
"The most valuable feature of BigFix is the reporting tool and patching Windows."
"The most valuable feature is the patching."
"From a security standpoint, it allows us to make sure that we're not leaving ourselves vulnerable to exploits and things like that. That's the biggest advantage that we see to the product from a security standpoint."
"It is a stable solution...The solution's technical support is good."
"The new central console is better than the earlier one."
"It's easy to use."
"It also allows multifunctionality within a single platform."
"I think the costing is fine compared to other products. Cost-wise you definitely get value for your money."
"The initial setup of Trellix Endpoint Security was straightforward."
"It's easy to use and it's very powerful. It offers nice endpoint protection."
"A big advantage of McAfee Endpoint Security is the ability to manage very big environments. We are supporting environments with 200,000 to 300,000 endpoints. The ability to manage with one single console is very important for us. McAfee has phenomenally improved in terms of detection. It provides real-time detection and response with the error, Real Protect, and reputations. It is not only based on signatures but also on behavior analytics, artificial intelligence, or machine learning. We have environments that never had issues with ransomware in the last 20 years. McAfee has a very good performance in this field."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The support needs improvement."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"Intelligence aspects need improvement"
"I haven't seen the use of AI in the solution."
"I self-taught for this online, so the initial setup was a little difficult to pick up at first. I had to create a couple of testing environments and destroy them in order to learn how to use it. There was a lot of trial and error, a lot of reading of the manuals."
"The relevant language takes a little getting used to since it's not used anywhere else in the industry. It's just in the BigFix environment."
"The scalability of the web UI product doesn't scale to the size that we need for our implementation so it needs to expand. I would also like to see the capability to develop on the back of the web UI capability. There are lots of web features and integrations that we could do with web UI that it would be nice to be able to put on top of what's already there, rather than waiting for IBM to develop what we need."
"We need a much better multi-tenant option."
"IBM has not focused on the Web Reports capabilities."
"The sub-capacity licensing was a challenge for some of it. We had trouble getting it to calculate right."
"The console interface is not friendly, and requires training before using it in production."
"I would like better support on the backend."
"The resolution time should be faster."
"The solution needs to offer better local technical support."
"An area in need of improvement involves the overview, which usually does not enable one to get the value in reports."
"Support-wise they need to be better."
"Tech support is not as helpful as they were in the past."
"I would like to see more integration with third-party products."
"McAfee Endpoint Protection could improve the word control feature."
"I've encountered minor challenges related to encryption."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Trellix Endpoint Security is ranked 10th in Endpoint Protection Platform (EPP) with 96 reviews. BigFix is rated 8.6, while Trellix Endpoint Security is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Trellix Endpoint Security writes "Good user behavioral analysis and helpful patching but needs better support services". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas Trellix Endpoint Security is most compared with Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS), CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and SentinelOne Singularity Complete. See our BigFix vs. Trellix Endpoint Security report.
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