We performed a comparison between BigPanda and PRTG Network Monitor based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The event correlation is really good and it is able to reduce the noise. It is a good tool for anomaly detection."
"The program is very stable."
"BigPanda integrates well with other solutions, such as WatchGuard,"
"The best of a bad lot was the error message deduping."
"We have also made extensive use of the outbound integrations to ticketing systems (JIRA) and collaboration tools (Slack). The main driver for us has been getting all alerting into a single UI and enabling us to streamline our incident management process."
"Alert deduplication and correlation - In an environment like the NOC where you're ingesting hundreds and thousands of alerts from various monitoring sources, it's time consuming and difficult to go through individual alerts and also difficult to spot critical issues. It's been great to have BigPanda not only deduplicate alerts but also correlate alerts that are seemingly unrelated, to create a clearer picture."
"Easy integration - We've had challenges in the past integrating all of our various monitoring sources and tools into one central system. BigPanda, with the integrations that it already has, as well as offering webhook/REST API, has made it very easy for us to plug everything in."
"The most valuable features of BigPanda are the API integration was good. It enables us to do faster onboarding."
"The technical support seems to be quick, clever, and has a comprehensive knowledge base online, which is fantastic."
"Stable and scalable network monitoring tool. Installation is simple and straightforward."
"The scalability is good. You can improve a remote host or the clustering. This gives it the flexibility to monitor another infrastructure remotely."
"The most valuable feature of PRTG Network Monitor is real-time monitoring."
"The most valuable feature is the notifications. As long as you spend time and think about what and when you want to be notified, it's always accurate. It is always there. I find things out before my Internet provider."
"The product is easy to use and the web interface is fantastic."
"Technical support has been very helpful so far."
"Stability-wise, I rate the solution a ten out of ten."
"Analytics is an area for improvement, being able to break down the actions that are being taken by users of BigPanda, as well as the auto-magical work that is being done by BigPanda."
"The cost of this product is too high compared to New Relic."
"The solution could improve by having better integration."
"Lacks sufficient dashboard features."
"Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure). This has caused some delay in the ingestion pipeline."
"BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity."
"The UI for this solution could be improved. It is very hard to find what you are looking for."
"The usability needs to improve, because it is a pure code environment."
"I would like the ability to monitor Cisco IRS devices."
"A room for improvement in PRTG Network Monitor is its sensors. Its application technology sensor, such as the IAS, .NET, etc., needs some improvement because it doesn't work as expected. For example, the IAS sensor doesn't give immediate information, and the information you get from it isn't of good value. The web GUI of PRTG Network Monitor also needs improvement because errors keep popping up if it's not been updated to the latest version. What I'd like to see in the next release of the tool is end-to-end topology mapping for the business model, and that should be required. There has to be a technical map. Technical mapping and topological creation are missing in PRTG Network Monitor, so I would like to see those in the future."
"PRTG's application monitoring sensor is not strong."
"The licensing policy needs more flexibility."
"I would like to see network mapping."
"I've encountered a challenge in my functions, particularly in adding and printing."
"They just released a newer version of the desktop app, a beta version, that I have been trialing out. I prefer the older version, only because of how the layout is designed"
"Users need to buy the more expensive licenses if they expect to be able to scale."
BigPanda is ranked 43rd in IT Infrastructure Monitoring with 12 reviews while PRTG Network Monitor is ranked 6th in IT Infrastructure Monitoring with 96 reviews. BigPanda is rated 7.2, while PRTG Network Monitor is rated 8.2. The top reviewer of BigPanda writes "Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". BigPanda is most compared with ServiceNow, Moogsoft, IBM Tivoli NetCool OMNIbus, ServiceNow IT Operations Management and PagerDuty Operations Cloud, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, SolarWinds NPM, Nagios XI and ManageEngine OpManager. See our BigPanda vs. PRTG Network Monitor report.
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