We performed a comparison between ManageEngine OpManager and PRTG Network Monitor based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"This is a good general monitoring system that has all the features we require and they constantly update with new capabilities."
"The product provides intensive reports."
"The most valuable feature of ManageEngine OpManager makes it easy to monitor all the network alerts on the application."
"The features we found most valuable in ManageEngine OpManager are the probe server and reporting because they're pretty good features."
"The application monitoring is the solution's most valuable feature."
"Device monitoring is a good tool of this solution."
"You can put all of your work on there, they'll send you an email or send you a text. That functionality as a network engineer is the one I like the most. I do like the fact that we can schedule reports. That works too because that's a lot fewer spreadsheets that I have to create."
"The uptime and monitoring are valuable to us because we need to monitor the uptime of our services, the memory, and the CPUs."
"My opinion is that this solution is not very expensive."
"It helps the entire organization become digitally enabled."
"Speed of deployment is one of the most valuable features."
"I can create my own program sensor. This means I can add extra monitoring capabilities into the already fundamentally strong foundation."
"The sensors and probes are great, nice and lightweight, they don't take up too many resources on the system. We just deploy them out and they start reporting instantly."
"It is pretty simple to use, which is always a good thing. It's been very reliable in updating us if any issues crop up."
"The most valuable feature is the notifications. As long as you spend time and think about what and when you want to be notified, it's always accurate. It is always there. I find things out before my Internet provider."
"It allows us to directly add individual VMs independently."
"The Wi-Fi side needs improvement."
"The pricing of the solution is high. They should work to adjust the pricing model to see if they can help reduce costs."
"We would like the solution's customize and build functionality to be more user-friendly."
"There are certain things that are not possible to do with Op Manager. It's a solution that still needs time to develop."
"Real user and UI monitoring are not practical."
"We have been facing an issue since last year when a lot of our users started to work from home through their mobiles or computers. We are having trouble reaching these devices. We are now planning to publish our instance to the cloud so that we can reach these devices. Its performance should be improved in terms of the discovery of the devices. I would like to feel confident with the discovery that this solution does. For example, on my dashboard, I would like to be able to view a list of all devices seen on a specific server. At present, it is difficult to find such information. This would be an excellent feature to have."
"We had some stability issues at the outset that have since been resolved."
"The solution is a bit difficult to configure. There are quite a number of configurations and plugins that you must handle early in the process."
"The two views into the system are very good but could be extended to further customization to fit the need of end users in a variety of roles."
"We need something that is more predictive. We would prefer if it wasn't a solution that was corrective and instead offered predictive insights so that we can handle problems before they even occur."
"Integration into service management ticketing systems could be better. They should simplify the integration into big service management platforms like ServiceNow, Remedy, and Cherwell. They're really into monitoring, but they don't do any self-resolution. It would be better if the company moved more into the AIOps space so that you could actually kick off some remedies. I know that you can execute some commands from the tool, but you need to develop those all yourself. It would be really handy if they had some auto-remedy scripts that they could develop on top."
"PRTG Network Monitor could improve by having descriptions for the tab usages. The dashboards or interface could be easier to understand."
"With custom sensors, there is a lot of work which needs to be done in the background, just for it to be tailor-made for the specific thing that we are actually monitoring. We take a lot of time with the custom sensors. I would like to see the customer sensor be more robust and a bit more varied."
"I would like to have a VM version that can be installed on a cloud such as Azure. We're using Azure, and we're eliminating on-premise servers. It would be helpful to have a PRTG version that can be installed on the Azure cloud."
"They could improve the process of updating the license."
"The clustering aspect needs improvement, as there is a bit of confusion about you do when hit that 5000 probe mark."
"A room for improvement in PRTG Network Monitor is its sensors. Its application technology sensor, such as the IAS, .NET, etc., needs some improvement because it doesn't work as expected. For example, the IAS sensor doesn't give immediate information, and the information you get from it isn't of good value. The web GUI of PRTG Network Monitor also needs improvement because errors keep popping up if it's not been updated to the latest version. What I'd like to see in the next release of the tool is end-to-end topology mapping for the business model, and that should be required. There has to be a technical map. Technical mapping and topological creation are missing in PRTG Network Monitor, so I would like to see those in the future."
ManageEngine OpManager is ranked 15th in Network Monitoring Software with 44 reviews while PRTG Network Monitor is ranked 5th in Network Monitoring Software with 96 reviews. ManageEngine OpManager is rated 8.0, while PRTG Network Monitor is rated 8.2. The top reviewer of ManageEngine OpManager writes "Helps us monitor all the infrastructure in our company but UI monitoring is not practical". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". ManageEngine OpManager is most compared with SolarWinds NPM, Zabbix, SCOM, Nagios XI and WhatsUp Gold, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and Fortinet FortiSIEM. See our ManageEngine OpManager vs. PRTG Network Monitor report.
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