We performed a comparison between Bitdefender GravityZone EDR and Symantec Endpoint Security based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The stability is very good."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Ability to get forensics details and also memory exfiltration."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The solution was relatively easy to deploy."
"Bitdefender GravityZone EDR needs to be more stable."
"The installation is straightforward."
"I like GravityZone's short implementation time. It takes only a day, at most."
"The most valuable feature of the solution is that it is easy to use and simple, meaning it's not much complicated."
"It is stable."
"The advanced direct control on offer is excellent."
"The pricing is reasonable."
"I haven't had a problem with its stability yet. Since we deployed it, we haven't had one computer instance where we had to reimage the computer due to the virus."
"The firewall, IPS and device control are useful at protecting the environment."
"The product has been quite stable."
"What I like most about Symantec is the intrusion detection module. If you are scanning the environment, it will flag a possible intruder and tell you the IP and where the attack is coming from. Traditional antivirus solutions will never flag that. If you have a traditional SIEM, you might be able to pick that up. Symantec is a holistic endpoint security solution, so when you scan an endpoint, Symantec will let you know that something is happening to it."
"The solutions' main features are patch management and security."
"The solution's application control feature is very, very powerful."
"Great security and very user friendly."
"The solution is easy to use."
"Some of the most valuable features were antivirus, malware, and spyware. They were really good."
"The only minor concern is occasional interference with desired programs."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"Intelligence aspects need improvement"
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"Making the portal mobile friendly would be helpful when I am out of office."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"Bitfender could improve their modules on the server. For example, Bitdefender doesn't have content filters or firewall modules on the server. It would be great if it had a networking module and a content filter module at the workstations."
"We find it's making the machines run slow."
"If we could directly push the agent to the script, it'll be very good."
"There is a need to work on the deployment, when it comes to deploying to Windows machines with regards to downloading the size of the package."
"The graphical user interface for EDR could be improved."
"I would like to see a remote desktop for installed endpoints so administrators can see what is on a user's screen or what a user is doing."
"Bitdefender GravityZone EDR doesn't have an official office in Saudi Arabia, which is important if the vendor wants to gain or be closer to their customers."
"The pricing should be improved. The user interface has been improved on a yearly basis. The key issue is that they need to look at their pricing."
"We had an issue with the Broadcom migration. We had some problems with product support, and the deployment is tricky because it's an on-premises technology. Deploying any on-premises security solution is hard because you have to distribute the software."
"It would be nice to be able to manage the endpoints a bit further. A valuable attribute would be the management of software inventory, software deployment, and third-party software deployment. I would like to see the ability to deploy and delete unlicensed software. Many users try to install what they shouldn't, so that would be really useful."
"Sometimes tech support is a bit slow to find a solution."
"The support needs to be better. When we upgrade, we can run into issues, and it's hard to get the help we require."
"The overall quality of the product needs to be improved because with the last session we had several issues with new versions. Also, the solution needs better protections."
"The virus definitions could be updated more frequently."
"We communicate with our local partners and they give us the license key. Then, we have to go to the portal and apply it, but sometimes it doesn't work. We then have to create a new administrative account and migrate all our endpoints. That is the only major issue we have been battling with."
"Is not a full anti-ransomware solution."
Bitdefender GravityZone EDR is ranked 13th in Endpoint Detection and Response (EDR) with 56 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews. Bitdefender GravityZone EDR is rated 8.6, while Symantec Endpoint Security is rated 7.6. The top reviewer of Bitdefender GravityZone EDR writes "High-quality threat intelligence, including encryption and mobile device protection". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". Bitdefender GravityZone EDR is most compared with Microsoft Defender for Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon, Kaspersky Endpoint Security for Business and Panda Adaptive Defense 360, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks. See our Bitdefender GravityZone EDR vs. Symantec Endpoint Security report.
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